What are the responsibilities and job description for the Client Advisor position at Chapman Automotive Group?
Chapman BMW on Camelback is seeking dedicated sales professionals with a passion for the BMW brand. As a Client Advisor, you will own the client experience by understanding customer preferences and offering tailored solutions and exceptional product knowledge.
Preferred candidates will have a solid foundation in luxury vehicle sales coupled with unwavering professionalism and integrity. If you are looking for an opportunity to work for one of Arizona’s leading dealership groups representing a renowned brand, this is it! Apply today to join our team!
Core Responsibilities
We are open Monday – Saturday 8am – 8pm and are seeking candidates with flexible availability to work various shifts during our business hours. Our sales team enjoys a 5-day workweek with Sundays and one weekday off. Candidate can expect to spend a majority of their workday interacting with customers over the phone and in-person in the dealership show room and sales lots.
To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.
Preferred candidates will have a solid foundation in luxury vehicle sales coupled with unwavering professionalism and integrity. If you are looking for an opportunity to work for one of Arizona’s leading dealership groups representing a renowned brand, this is it! Apply today to join our team!
Core Responsibilities
- Greet guests and convert them into clients by understanding their needs and interests, and making vehicle recommendations suited for their lifestyle.
- Demonstrate vehicles, highlighting appealing technology and features, and accompany customers on test drives.
- Educate customers on warranties, the purchase process, and financing options.
- Stay up-to-date on vehicle inventory, product options, and vehicle technology to ensure a smooth sales process.
- Negotiate deals with clients and assist with completion of sales and financing paperwork.
- Deliver sold vehicles to the customer, and follow up after the sale to ensure they are satisfied with their purchase.
- Conduct business development and networking activities to generate sales and referrals, logging sales activities in the CRM system daily.
- Create and preserve relationships with clients through outbound sales activities
- Previous automotive sales experience is required; high-line/luxury brand experience is preferred!
- Exceptional interpersonal and customer service skills with a demonstrated ability to exceed client expectations.
- Knowledgeable about current industry trends with a strong desire for continuous learning and growth.
- Ability to think from the customer’s perspective to understand and overcome objections.
- Persuasiveness coupled with strong negotiation skills to offer deals that satisfy the customer and dealership goals.
- Technology proficiency to adapt to evolving vehicle technology and dealership software.
- Achievement driven, self-motivated and proactive.
- Must have a valid driver’s license and clean driving record.
- Must pass a pre-employment background check and drug screen.
- Attractive Commission Pay Plan: Enjoy uncapped earning potential – You control your income!
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
- Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
- Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
We are open Monday – Saturday 8am – 8pm and are seeking candidates with flexible availability to work various shifts during our business hours. Our sales team enjoys a 5-day workweek with Sundays and one weekday off. Candidate can expect to spend a majority of their workday interacting with customers over the phone and in-person in the dealership show room and sales lots.
To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.