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Emergency Shelter for Families Coordinator

Champaign County Regional Planning Commission
Champaign, IL Full Time
POSTED ON 10/9/2026
AVAILABLE BEFORE 11/7/2026
This job was posted by https://illinoisjoblink.illinois.gov : For more

Information, Please See

https://illinoisjoblink.illinois.gov/jobs/13765412

The Emergency Shelter for Families Coordinator supports a safe and

welcoming environment at the Emergency Shelter for Families (ESF), a

critical program where families with minor children can stay safely

Together While They Pursue Housing Stabilization. The Coordinator Role

  • ensures efficient and effective responses to families experiencing

homelessness, including assisting families on the ESF waitlist in

identifying support systems and alternative housing options outside

of emergency shelter,

  • maintains the ESF waitlist and conducts timely evaluation of

Coordinated Entry System referrals for ESF, including gathering

Additional Required Documentation For Entry,

  • completes guest intakes, orients families to the ESF, and

facilitates exits to ESF,

  • addresses ESF facility maintenance, housekeeping, supply, and

procedural concerns,

  • coordinates with the Housing Authority of Champaign County regarding

facility needs and client referrals,

  • documents issues and provides all formal notices to ESF guests, and
  • provides housing stability and housing navigation-focused case

management.

Ideal Candidates Will Have

\- mid- to high-level knowledge and experience in human social services,

particularly with people impacted by homelessness;

\- facilities management experience;

\- ability to maintain a 24/7 on-call status and work a flexible

schedule outside of traditional business hours to assist families at

ESF, as needed;

\- knowledge of housing continuums from shelter to home ownership in

service area; and

\- excellent organizational, written and verbal communication, public

speaking, facilitation, partnership, and records management skills; and

RPCs Community Services division is committed to offering qualified

candidates ongoing training, support, and professional development

experiences to support employees success. **Apply today** and help us

accomplish our mission: **to empower individuals, strengthen families,

and build communities through advancing self-sufficiency**.

Bachelors degree in human services or related field and a minimum of

three years of direct client service experience; combination of

education, training, and experience in the field may be considered.

Ability to pass criminal background check.

Strong background in customer service and human services with programs

target population.

Ability to work outside of traditional business hours to accommodate

program needs, including periodic early mornings, evenings, nights and

weekends.

Maintain a 24/7 on-call status to assist families at ESF, as needed.

Valid drivers license and safe and reliable vehicle. Ability to

transport clients using agency vehicles on occasion.

Ability to visit clients in community-based sites in Champaign County

(e.g., libraries, shelters, public building, etc.).

Ability to follow program procedures while adjusting work style to meet

the needs of the client.

Knowledge of housing continuums from shelter to home ownership in

service area.

Proficient basic to advanced math skills to complete financial forms,

develop reports and understand statistical data. Must use math in daily

work tasks, such as calculating financial eligibility for services,

determining level of subsidy assistance, and monitoring expenditures.

Possess household budgeting skills.

Knowledge of continuing education options including high school, trade,

and college.

Understands steps to implement to work toward gainful employment for

individuals lacking employment history.

Knowledge of public assistance programs, including eligibility and

application process.

Ability to attend community meetings, provide program information at

community meetings, and collect and share rele ant meeting information

with team.

Demonstrate excellent listening skills, presentation and public speaking

skills, and the ability to share information with diverse audiences.

Strong facilitation and partnership skills, including demonstrated

ability to draft agendas, organize and lead meetings, and complete

necessary follow up.

Ability to handle program and client information in a confidential

manner and report concerns as mandated.

Ability to understand the vision, mission, and values of CCRPC and to

implement in everyday work.

Knowledge of trauma-informed care principles.

Ability to follow written and oral instructions with minimum

supervision.

Strong interpersonal, written, and verbal communication skills and the

ability to forge positive relationships with clients, co-workers, and

colleagues.

Proficient in English (spelling, punctuation, grammar).

Ability to attend worksite regularly to perform job duties and

responsibilities.

Aptitude to become proficient with proprietary database operations and

demonstrate functional proficiency in file management and use of

Microsoft Offi

Salary.com Estimation for Emergency Shelter for Families Coordinator in Champaign, IL
$44,186 to $57,728
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