What are the responsibilities and job description for the Senior Program Manager position at CGI?
Position Description
The best version of us starts with You!
We CGI is seeking a Senior Program Manager to help drive large-scale enterprise transformation programs for a Fortune 100 healthcare / Pharmacy Benefits Manager (PBM) organization.
These are not traditional PMO or status-management roles. The ideal candidate combines executive-level program leadership experience with the ability to operate directly inside day-to-day delivery execution.
Successful candidates will lead complex, multi-workstream initiatives while also driving planning discipline, dependency management, roadmap creation, and execution accountability across business and technology teams.
This environment requires leaders who are comfortable working in ambiguity, influencing resistant stakeholders, and establishing structure in fast-moving agile organizations that lack mature large-program operating discipline.
This role is located in Raleigh, NC (Preferred) or can be performed from Bloomfield, CT, Lafayette, LA, Dallas, TX or Austin, TX in a Hybrid Model.
Your future duties and responsibilities
Lead delivery execution for major program workstreams within large multi-year enterprise programs.
Build and maintain integrated multi-PI roadmaps, dependency plans, milestones, and execution tracking across business and technology teams.
Drive program discipline in environments with evolving processes, inconsistent planning rigor, and high organizational ambiguity.
Partner directly with product, engineering, architecture, business, and operations teams to clarify scope, sequencing, dependencies, and readiness.
Utilize delivery tooling (JIRA, dashboards, planning systems, financial/capacity tools) to independently assess progress, risks, and execution health.
Facilitate difficult cross-functional conversations and escalate effectively when delivery discipline or alignment is insufficient.
Establish and reinforce governance practices including roadmap management, dependency tracking, release coordination, testing/UAT readiness, and executive reporting.
Help teams move beyond short-term sprint thinking toward coordinated multi-workstream program execution.
Serve as a trusted operator and “force multiplier” for program directors and senior leadership.
Balance strategic thinking with hands-on execution leadership in highly matrixed environments.
Required Qualifications To Be Successful In This Role
At least 10 years leading complex enterprise technology programs with multiple integrated workstreams
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $90,700.00 - $245,500.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
The best version of us starts with You!
We CGI is seeking a Senior Program Manager to help drive large-scale enterprise transformation programs for a Fortune 100 healthcare / Pharmacy Benefits Manager (PBM) organization.
These are not traditional PMO or status-management roles. The ideal candidate combines executive-level program leadership experience with the ability to operate directly inside day-to-day delivery execution.
Successful candidates will lead complex, multi-workstream initiatives while also driving planning discipline, dependency management, roadmap creation, and execution accountability across business and technology teams.
This environment requires leaders who are comfortable working in ambiguity, influencing resistant stakeholders, and establishing structure in fast-moving agile organizations that lack mature large-program operating discipline.
This role is located in Raleigh, NC (Preferred) or can be performed from Bloomfield, CT, Lafayette, LA, Dallas, TX or Austin, TX in a Hybrid Model.
Your future duties and responsibilities
Lead delivery execution for major program workstreams within large multi-year enterprise programs.
Build and maintain integrated multi-PI roadmaps, dependency plans, milestones, and execution tracking across business and technology teams.
Drive program discipline in environments with evolving processes, inconsistent planning rigor, and high organizational ambiguity.
Partner directly with product, engineering, architecture, business, and operations teams to clarify scope, sequencing, dependencies, and readiness.
Utilize delivery tooling (JIRA, dashboards, planning systems, financial/capacity tools) to independently assess progress, risks, and execution health.
Facilitate difficult cross-functional conversations and escalate effectively when delivery discipline or alignment is insufficient.
Establish and reinforce governance practices including roadmap management, dependency tracking, release coordination, testing/UAT readiness, and executive reporting.
Help teams move beyond short-term sprint thinking toward coordinated multi-workstream program execution.
Serve as a trusted operator and “force multiplier” for program directors and senior leadership.
Balance strategic thinking with hands-on execution leadership in highly matrixed environments.
Required Qualifications To Be Successful In This Role
At least 10 years leading complex enterprise technology programs with multiple integrated workstreams
- Demonstrated experience running large-scale custom software / engineering-heavy delivery programs ($25M preferred)
- Proven ability to operate both strategically and tactically within complex delivery organizations
- Experience building integrated roadmaps, dependency plans, release coordination, and execution governance across multiple teams
- Hands-on experience utilizing tools such as JIRA, roadmap/planning platforms, capacity management tools, and program dashboards
- Experience working in highly matrixed organizations with competing stakeholder priorities and varying levels of delivery maturity
- Strong executive communication and escalation management experience
- Experience influencing delivery discipline across product, engineering, business, and operational teams
- “Player-coach” mentality — willing and able to operate directly in delivery details when needed
- Able to bring structure, planning rigor, and accountability to ambiguous or rapidly evolving environments
- Strong negotiation and stakeholder-management skills, especially in organizations resistant to program discipline
- Comfortable challenging assumptions, pushing for clarity, and driving alignment across teams
- Credible with both senior executives and delivery teams
- Low ego, highly accountable, execution-oriented leader
- Able to independently identify risks, gaps, and execution breakdowns without requiring constant direction
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $90,700.00 - $245,500.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well-being programs
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.