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Supervisor of Youth ACT Program (Team Leader)

CFS
Cheektowaga, NY Full Time
POSTED ON 12/23/2025
AVAILABLE BEFORE 2/23/2026

The Supervisor of Youth ACT Program (Team Leader) is a licensed professional staff member who directs and supervises staff activities, leads team organizational and service planning meetings, provides clinical direction to staff regarding individual cases, conducts side-by-side contacts with staff and regularly conducts individual supervision meetings. The Team Leader is also responsible for direct services as a member of the professional staff, clinical supervision for staff, and the administration and leadership of the team, on an ongoing basis. The Team Leader assures proper intake, assessment, development of service plans and discharge procedures, compliance with all Utilization Review, Quality Assurance, and record keeping standards. Monitors budget expenditures, billing, fee collection and productivity.

Major Responsibilities/Activities:

  • Supervisory
    • Ensure that client services, standards and practices are provided to the satisfaction of the communities of Erie and Niagara County and the guidelines and policies of Child & Family Services, the NYS Office of Mental Health, and the Council on Accreditation of Services for Families and Children, Inc.
    • Manage and maintains manpower resources; time, attendance records and oversee staff scheduling to ensure adequate coverage.
    • Provides administrative and clinical supervision to staff.
    • Facilitate regular team meetings to ensure appropriate communication and collaboration on cases to determine when changes need to be made to treatment plans.
    • Manage appropriate scheduling of staff.
    • Provides regular individual and group supervision to mental health counselors; provides ongoing and required written performance evaluations for staff.
    • Possess a working knowledge of the electronic record system.
    • Responsible for treating staff and clients with respect to their culturally diverse backgrounds.
    • Participate in Special Review Committee.
  • Direct Care
    • Provide mental health assessment, diagnosis, treatment planning and psychotherapy services.
    • Provide individual, family, and group counseling to a diverse population with multiple problems which may include sexual abuse and family violence.
    • Provide advocacy, linkage and referral services.
    • Complete electronic client files, administrative tasks and statistical reports in a timely manner.
    • Write reports to court, school, or other community agencies as necessary.
    • Maintain positive working relationship with other professionals, community agencies, and coalitions.
    • Continue professional growth and training in best practices, including cultural competency.
    • Participate in case conferences and share clinical expertise with Child & Family Services staff.
    • Participate in the agency Quality Improvement process and other agency meetings including in-service trainings, supervision and staff meetings as requested.
    • Assist youth and families to prevent and manage crisis while they are occurring.

Minimum Requirements:

  • NYS Education Department license in Social Work, Mental Health Counseling, or Marriage and Family Therapy
  • Valid NYS Driver's License
  • Knowledge of Office of Mental Health regulations
  • Must possess skill and knowledge to diagnosis and treatment of specified mental disorders; comprehensive mental health assessments; theories and practice of clinical supervision
  • Depth of understanding of theories of behavior, personality development and psychopathology; theories and practice on assessment of readiness for psychiatric rehabilitation
  • Supervisory experience
  • Work effectively on multiple tasks concurrently
  • Communicate exceptionally well in writing and orally
  • Strong computer skills

Competitive Pay Range Starting at $70,000 per year, depending on experience

CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.

  • Paid Time Off (PTO)
    –20 PTO Days (25 Days After Five Years of Employment)
    –14 Paid Holidays (includes 2 flex holidays)
    – Bereavement: Four Paid Days
    – Paid Jury Duty
  • Employer Paid Life Insurance
  • Medical, Two Plan Options
  • Dental, Two Plan Options
  • Vision Insurance
  • Wellness Program and Incentives
  • Health Savings Account (HSA) and Quarterly Employer-Contributions
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care FSA Retirement
  • Employee Referral Bonus
  • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
  • 403(b) Right Away and Employer-Contributions After Two Years

Child & Family Services is an Equal Opportunity Employer. Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Salary : $70,000

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