What are the responsibilities and job description for the Service Coordinator position at CFS?
CFS is currently working with a client in South Windsor, CT to identify a Service Coordinator to join their growing team.
Why Work Here?
Why Work Here?
- Some flexibility in start time / end time.
- Good atmosphere/great team in place! Brand new office building
- Stable company that has been in business for over 60 years!
- Lot of longevity within employees - people tend to stay long-term.
- Engaging, family-oriented culture with fun events like sports outings, food trucks, and holiday parties, plus employee recognition through monthly awards and anniversary gifts
- Excellent work life balance.
- Handle high-volume incoming service calls, especially during peak seasons.
- Schedule service appointments and communicate with customers via phone/email.
- Manage technician scheduling within an assigned territory.
- 2 years of customer service experience within a high-volume environment.
- Strong organizational skills and ability to thrive in a fast-paced environment.
- Must be comfortable utilizing Microsoft Office tools, including Outlook and Excel.
Salary : $50,000 - $65,000