What are the responsibilities and job description for the IT Manager position at CFS?
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Job Title: IT Manager
Salary: $110,000 – $120,000 Based on Experience
Location: Medfield, MA ( Hybrid Possibility)
Employment Type: Direct Hire
Why take an IT Manager role with this organization?
Job Title: IT Manager
Salary: $110,000 – $120,000 Based on Experience
Location: Medfield, MA ( Hybrid Possibility)
Employment Type: Direct Hire
Why take an IT Manager role with this organization?
- Lead internal IT operations for a 320‑employee, multinational environment across the U.S., UK, and Canada
- Step into a leadership position overseeing two developing IT team members
- Make an immediate impact by stabilizing, documenting, and improving an inherited IT environment
- Work with a diverse, modern technology stack, including local VPNs, AWS applications/S3, and Meraki
- Join an organization with improving leadership, upgraded benefits, and newly introduced unlimited PTO
- Enjoy remote work flexibility and a culture focused on outcomes, not micromanagement
- Become a trusted internal partner to senior stakeholders while maintaining a polished, professional presence
- Lead internal IT operations supporting employees across multiple geographic regions
- Oversee and mentor two IT professionals, providing guidance, structure, and accountability
- Own hands-on troubleshooting and administration of:
- Local VPN environments
- AWS-hosted applications and S3 storage
- Meraki-based network components
- Windows-heavy systems and infrastructure tools
- Take ownership of an inherited environment
- Serve as the top escalation point for complex technical issues across desktops, networks, and cloud systems
- Communicate professionally with internal stakeholders at all levels
- Identify opportunities to streamline systems, improve reliability, and drive technology innovation
- Promote strong cybersecurity hygiene and ensure adherence to operational best practices
- Perform additional duties as necessary to maintain stability and continuity across all IT operations
- Proven experience leading IT environments with a hands-on approach
- Ability to coach and develop junior team members
- Strong technical experience across Windows infrastructure, VPNs, AWS services, SaaS platforms, and modern network tools
- Polished communication skills and comfort working closely with leadership
- Strong documentation habits and ability to introduce structure into evolving environments
- Energetic, self-driven mindset with the ability to stay calm under pressure
- Independently resourceful with a strong sense of ownership and accountability
- Remote-ready with strong time management and follow‑through
- Experience supporting distributed or multinational teams
- Familiarity with cybersecurity processes or compliance frameworks
- Prior exposure to MSP workflows or mixed technology stacks
- Experience with reporting tools (Power BI, SQL, Report Builder)
- Competitive compensation with performance reviews
- Unlimited PTO for salaried roles
- 11 paid holidays
- Improved medical, dental, and vision plans
- Flexible hours and no formal dress code
- Supportive leadership and staff appreciation initiatives
- Opportunities for professional development and growth
Salary : $110,000 - $120,000