What are the responsibilities and job description for the Collections Specialist position at CFS?
Take ownership of complex, high-risk accounts where your collections strategy and problem-solving skills truly make an impact. This is a great opportunity to move beyond basic collections into a more analytical, decision-driven role.
Why This Opportunity Stands Out
Why This Opportunity Stands Out
- Work on high-impact, late-stage commercial accounts (200 days past due)
- Opportunity to take full ownership of a defined portfolio (~100 accounts)
- Develop advanced negotiation and resolution strategies beyond standard collections
- Exposure to legal escalation and repossession processes
- Fast-paced, results-driven environment with measurable impact
- Supportive, laid-back team culture with strong collaboration
- Chance to build expertise in risk prioritization and account strategy
- Potential for long-term or permanent placement
- Manage and resolve a portfolio of delinquent commercial accounts
- Make 30–50 outbound calls daily to secure payments and negotiate terms
- Escalate accounts to legal or repossession when necessary
- Perform research and skip tracing to locate customers
- Document all account activity and prioritize based on risk and exposure
- Experience in collections or high-volume customer service
- Ability to handle difficult conversations and negotiate effectively
- Strong problem-solving skills and ability to work independently
- Experience managing a high-volume workload
Salary : $65,000 - $70,000