Collections Specialist

Job Title: Collections Specialist

Location: Remote — Must reside in Georgia, Texas, Kansas, or Florida
Pay Range: $22/HR–$24/HR
Benefits: Health, dental, and vision insurance. 401(k)

Brilliant Financial Staffing has been engaged in an exclusive search for two Collections Specialists for our client. Our client is looking for organized and persistent professionals to join their Accounts Receivable team on a contract-to-hire basis. The Collections & Admin Support Specialists will be responsible for high-volume collections activity, customer follow-up, account documentation, and administrative support.

This is a great opportunity for a Collections, Accounts Receivable, or Customer Service professional to join a growing team in a 100% remote environment. The ideal candidate will have 2 years of relevant experience, be comfortable making frequent collection calls, and have strong organizational and follow-through skills.

Collections Specialist Responsibilities:

• Make routine outbound collection calls regarding outstanding balances
• Follow up with customers via phone, email, and text regarding payments and claim status
• Work assigned aging reports and collection lists
• Document customer communications and account activity accurately
• Research outstanding balances and obtain missing information or documentation
• Assist with shared inboxes and routine AR inquiries
• Send standard collection letters
• Assist with lien and collection documentation and deadline tracking
• Maintain consistent follow-up to keep accounts moving
• Escalate complex insurance, dispute, or operational issues as needed
• Provide administrative support to the Accounts Receivable team
• Assist with cross-brand collection activities as needed

Collections Specialist Qualifications:

• 2 years of experience in Collections, Accounts Receivable, Customer Service, or a related field
• Must reside in Georgia, Texas, Kansas, or Florida
• High-volume collections experience is required
• Strong organizational and administrative skills
• Comfortable making frequent outbound collection calls
• Strong written and verbal communication skills
• Excellent follow-through and attention to detail
• Ability to manage multiple priorities in a high-volume environment
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office, including Excel
• Restoration industry experience is a plus, but not required

If you or anybody that you know are qualified and interested, please apply ASAP!

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.