What are the responsibilities and job description for the Collections Specialist position at CFS?
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Collections Specialist
Position Overview
Our client is seeking an experienced Collections Specialist to support a high‑volume Accounts Receivable team during a period of increased workload. This is an opportunity to work in a collaborative, fast‑paced environment.
Training will be fully onsite for the first two weeks, followed by a hybrid schedule (3 days onsite: Tuesday–Thursday).
Key Responsibilities For The Collections Specialist
Qualifications for the Collections Specialist:
Collections Specialist
Position Overview
Our client is seeking an experienced Collections Specialist to support a high‑volume Accounts Receivable team during a period of increased workload. This is an opportunity to work in a collaborative, fast‑paced environment.
Training will be fully onsite for the first two weeks, followed by a hybrid schedule (3 days onsite: Tuesday–Thursday).
Key Responsibilities For The Collections Specialist
- Manage high‑volume collections on accounts past 30 days due
- Conduct consistent outbound collection calls and follow‑up emails
- Assist with large and complex accounts
- Review daily inboxes and prioritize collection efforts accordingly
- Partner with internal teams to resolve billing or payment issues
- For the international role: collaborate with sales teams and leadership on escalated accounts
Qualifications for the Collections Specialist:
- 2–5 years of professional collections experience
- Strong written and verbal communication skills
- Professional, confident phone presence
- Ability to work efficiently in a fast‑paced, high‑volume environment
- Comfortable learning and navigating multiple systems
- Intermediate Excel skills (VLOOKUP/XLOOKUP, pivot tables)
- Experience with international collections
- Familiarity with D365 or Oracle
- Experience during system integrations or process changes
- Someone who can hit the ground running
- Calm, patient, and adaptable under pressure
- Detail‑oriented with strong follow‑through
- Team‑oriented and dependable
- Busy, high‑energy team with a supportive and inclusive culture
- Business casual dress code
- Strong internal collaboration and leadership support
- Immediate opportunity to make an impact on aging AR
- Competitive hourly pay
- Hybrid flexibility after onboarding
- Short‑term project ideal for candidates interested in temporary assignments
Salary : $70,000 - $80,000