What are the responsibilities and job description for the Collections Specalist position at CFS?
COLLECTIONS SPECIALIST | Goshen, IN
About The Company & Opportunity
Schedule: Full-time, Monday–Friday
Compensation: $45,760–$56,160 annually
#INJUL2026
Click here to apply online
About The Company & Opportunity
- A well-established South Bend, IN company is seeking a dependable and results-driven Collections Specialist to join their accounting team.
- This Collections Specialist role focuses on maintaining healthy cash flow by monitoring accounts receivable, contacting customers for payments, and resolving billing discrepancies.
- The company prides itself on its long-term staff, supportive management, and strong reputation in the community.
- Perfect for a motivated Collections Specialist who enjoys communication, organization, and building positive customer relationships.
- Respected Local Employer – Trusted South Bend organization known for growth, stability, and great workplace culture.
- Independent, Hands-On Role – The Collections Specialist will manage their own portfolio of accounts with clear performance goals.
- Collaborative Team – Work alongside accounting and customer service to resolve payment and billing issues efficiently.
- Growth Potential – Opportunity to expand into AR or Credit Analyst roles as the company continues to grow.
- Manage assigned customer accounts to ensure timely payments and maintain low delinquency rates.
- Contact customers via phone and email to collect outstanding balances and secure payment commitments.
- Research and resolve billing or payment discrepancies promptly.
- Prepare and maintain accurate aging reports, payment logs, and collection notes.
- Collaborate with sales, AR, and customer service teams to resolve account disputes.
- Recommend credit hold actions when necessary based on payment performance.
- Provide weekly updates on aging and collections metrics to management.
- 2 years of collections, accounts receivable, or credit management experience.
- Strong communication, problem-solving, and negotiation skills.
- Proficiency with Excel and accounting software (SAP, Epicor, NetSuite, or QuickBooks preferred).
- Detail-oriented and organized with the ability to manage multiple priorities.
- Dependable, self-motivated, and professional in all customer interactions.
Schedule: Full-time, Monday–Friday
Compensation: $45,760–$56,160 annually
#INJUL2026
Click here to apply online
Salary : $45,760 - $56,160