What are the responsibilities and job description for the Billing Manager position at CFS?
Manages the collegiate student billings, including but not limited to coordinating with various internal departments to create invoices, managing receipt of payments via our outsourced Nelnet payments platform, resolving billing inquiries, and managing delinquent payments. Position is in-office.
Principal Duties & Responsibilities
Principal Duties & Responsibilities
- Participates in creation and distribution of collegiate student pre-bills and invoices
- Responds to, and coordinates with other departments for questions from students and parents regarding billings
- Monitors outstanding balances and collections, including maintaining “stop signs” in the student information system in the event of delinquencies.
- Uploads entries from the student information system (PowerCampus) and outsource payment system (Nelnet) to general ledger.
- Reconciles payments with bills, issues refund reports for present and former students with overpayments, and contacts those with outstanding balances.
- Reconciles student balances and payments amongst the student information system, payment service and general ledger.
- Monitors the remaining Perkins Loan program.
- Issues 1098-T forms to students
- Performs other duties as assigned, primarily supporting Student Accounts
- Two years of experience in cash management and account collections
- Bachelor’s degree or equivalent work experience required
- Experience with Nelnet, PowerCampus, and/or Finance Edge desirable
- Excellent interpersonal communication skills with a strong customer service orientation
- Ability to work independently and exercise independent judgement
- Willingness to work additional hours during key student billing cycle dates.
Salary : $70,000 - $85,000