What are the responsibilities and job description for the HR Program Specialist (Special Projects) position at CEVA Logistics?
YOUR ROLE
As the HR Program Specialist (Special Projects) for a major international sporting event, you will lead and coordinate all HR activities required to staff, operate, and demobilize the event across multiple sites and functions. You will oversee the full HR lifecycle for thousands of staff (permanent, fixed-term and agency workers): from requirements definition and hiring through accreditation, workforce follow-up during operations, and end-of-contract processes after the event. A key focus of this role is to establish and run a dedicated HR PMO function that provides governance, structure, and visibility across all HR workstreams, ensuring that the right people are in the right place at the right time, in full compliance with event standards and legal requirements.
WHAT YOU WILL DO
- Establish and lead the HR PMO for the event, defining governance, tools, methodologies, and reporting across all HR workstreams (staffing, agencies, accreditation, contracts).
- Consolidate workforce requirements across venues and functions and translate them into phased workforce plans (pre-event, event-time, post-event).
- Oversee workforce planning and staffing execution, including role definitions, headcount, timelines, and compliance with operational and security needs.
- Lead end-to-end recruitment and selection in partnership with HR teams and hiring managers for fixed-term, and temporary staff.
- Manage temporary labor agencies, including demand definition, volume and profile alignment, service-level monitoring, and issue resolution.
- Oversee HR accreditation processes, ensuring completion of checks, documentation, training, and readiness prior to issuance.
- Implement and monitor HR tracking and reporting, covering hiring progress, onboarding, accreditation, attendance, turnover, and risk escalation.
- Develop and manage integrated HR project plans, including milestones, budgets, resources, risks, and contingency planning aligned to event readiness dates.
- Drive cross-functional HR coordination with venues, operations, warehouses, legal, security, technology teams, and external partners to ensure alignment and delivery.
- Ensure legal, regulatory, and event governance compliance across the entire workforce lifecycle, including demobilization and post-event offboarding.
- Monitor HR performance metrics and lead continuous improvement initiatives throughout the event lifecycle.
- Support HR SOPs, training, and pre-event and post-event reviews, capturing lessons learned and building a repeatable HR playbook for future large-scale events.
WHAT WE ARE LOOKING FOR
Education & Experience
- Bachelor’s degree in Human Resources, Business, Operations, or a related field (or equivalent experience).
- 3–5 years of experience in project or program management, ideally within HR and/or large-scale, complex environments (e.g., events, hospitality, sports, transportation).
- Experience managing large contingent workforces and partnering with multiple temporary staffing agencies.
- Proven ability to coordinate HR activities across multi-site or time-sensitive operations.
- Proficiency with project management tools (e.g., MS Project) and HR/enterprise systems.
Preferred
- Project Management certification (PMP, CPM, or equivalent).
- HR experience supporting major sporting events or large-scale, high-volume events.
- Experience building or operating a PMO or HR program office.
Key Skills and Capabilities:
- Ability to create structure, governance, and clarity within complex, deadline-driven programs.
- Strong strategic mindset paired with hands-on execution in HR operations.
- Excellent problem-solving skills; comfortable navigating ambiguity, change, and operational challenges.
- Proven capacity to manage multiple priorities, stakeholders, and locations simultaneously.
- Financial acumen, including budgeting, forecasting, and cost control for large staffing programs.
- Exceptional communication, influencing, and stakeholder management skills at all organizational levels.
- Experience thriving in fast-paced, high-visibility environments with fixed delivery dates.
- Strong collaboration and interpersonal skills, leading through influence across internal and external partners.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
Salary : $81,000 - $90,000