Business Development Manager

Certified Group is a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, and Labstat International Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine, and hemp industries. 

We are currently looking for a Business Development Manager to join our growing team!

JOB SUMMARY

Responsible for actively seeking new business opportunities as well as managing customer satisfaction for existing clients. Integral team player overseeing the development and management of a determined book of business and the securing of new logos within the Food & Beverage sector.  The BDE will maintain an organized approach to meet their monthly KPI’s to promote the business. This role will identify, pursue, close and manage new business opportunities regionally.

ESSENTIAL RESPONSIBILITIES

• Research and analyze potential customers to formulate action plans and develop new business opportunities through both cold call and initiated leads for services offered by the company.
• Provide best in class customer service to existing customers.
• Execute strategic sales plan initiatives to accommodate territory and corporate goals.
• In coordination with company leadership, create quarterly and annual sales forecasts to deliver over-budget results.
• Review market analysis to determine customer needs, price schedules, and discount rates.
• Represent Company at trade association events and meetings to promote product offerings.
• Deliver technical sales presentations to existing and prospective clients.
• Meet with key clients, maintaining relationships, and negotiating and closing deals.
• Analyze and control expenditures to budgetary requirements.
• Work cooperatively with other departments.
• Employ sales reports to reflect sales volume, potential sales, and areas of proposed client base expansion.
• Coordinate research and development of new services.
• Monitor and evaluate the competitive landscape to include the activities and products of our competitors.
• Meet or exceed quarterly and annual sales volume and profit objectives. 
• Other duties as assigned.

SUPERVISION

This position has no direct supervisory responsibilities currently but may as position develops, up to and including inside sales or account manager (like) position.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Food Science, Microbiology or related field; Master’s degree preferred but not required
• Minimum of 10 years of related work experience in food safety programs and systems 
• At least 5 years of Strategic Account/ Key Account Management Experience  
• Strategic planning and execution. Proven performance of being able to develop and negotiate complex contracts and change management. 
• Experience with managing a CRM system and developing routine reports, analytics and correspondence
• Sales route management and lead generation 

PHYSICAL DEMANDS

• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other
• communications/computer components
• Occasionally lift and/or move up to 25 pounds.
• Extensive car and air travel
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens

BENEFITS: 

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.