Leasing Consultant

Now Hiring: Experienced Leasing Consultant

Hot Springs, AR

Certified Apartment Staffing is currently seeking an Experienced Leasing Consultant for a community in Hot Springs, Arkansas. We are looking for a motivated, customer-focused professional with a proven background in apartment leasing and property management.

Position Overview

The Leasing Consultant serves as the first point of contact for prospective and current residents. This role is responsible for leasing apartments, providing exceptional customer service, assisting with resident relations, and helping maintain occupancy goals.

Requirements

Previous apartment leasing experience required

Strong sales and closing skills

Excellent customer service and communication abilities

Experience conducting apartment tours and converting prospects into residents

Knowledge of Fair Housing regulations

Ability to handle resident concerns professionally and effectively

Experience with property management software is preferred

Professional appearance and demeanor

Reliable transportation and dependable attendance

Responsibilities

Greet and assist prospective residents

Conduct community and apartment tours

Follow up with leads through phone, email, and in-person communication

Process rental applications and lease paperwork

Maintain accurate prospect and resident records

Assist with resident retention and renewal efforts

Respond to resident inquiries and concerns

Support property marketing and outreach initiatives

Maintain a positive and welcoming leasing office environment

Qualifications

High school diploma or equivalent required

Minimum of 1 year of apartment leasing experience preferred

Strong organizational and multitasking skills

Ability to work independently and as part of a team

Proficient with Microsoft Office and property management software