What are the responsibilities and job description for the Service Dispatcher position at CENTURY SERVICES?
Job Overview
We are seeking a highly organized and detail-oriented Service Dispatcher to join our dynamic team. In this role, you will be responsible for coordinating and managing service requests, ensuring timely dispatch of service personnel, and maintaining effective communication with clients and team members. The ideal candidate will have a strong background in logistics and fleet management, along with excellent data entry skills.
Duties
- Manage incoming service requests and prioritize based on urgency and availability.
- Maintain accurate records of service requests, dispatches, and customer interactions through data entry.
- Communicate effectively with clients to provide updates on service status and address any inquiries.
- Collaborate with team members to ensure seamless operations within the service department.
- Utilize software for scheduling and dispatching services.
Skills
- Familiarity with scheduling software is preferred.
- Strong data entry skills with attention to detail for accurate record keeping.
- Experience with phone systems for effective communication.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Excellent communication skills, both verbal and written, to interact with clients and team members effectively.
- Strong organizational skills to maintain workflow and ensure timely service delivery.
Join our team as a Service Dispatcher where your skills in logistics, communication, and organization will contribute significantly to our operational success. We look forward to welcoming a dedicated professional who thrives in a collaborative environment.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Ability to Commute:
- Newton, NC 28658 (Required)
Work Location: In person
Salary : $18 - $21