Banquet Server - The Medallion Club

Employer: The Medallion Club
Location: Westerville, OH
Position Type: Part-Time / Full-Time
Compensation: $17/hour

About The Medallion Club

The Medallion Club is a premier private club committed to delivering an exceptional member experience through high standards of service, hospitality, and facility presentation. Our team takes pride in creating a welcoming, community‑oriented environment where members and guests enjoy outstanding amenities, beautifully maintained spaces, and a culture rooted in professionalism, respect, and teamwork.

Position Overview

The Banquet Server plays an essential role in delivering The Medallion Club experience during weddings, events, private functions, and special celebrations. This position ensures that every guest feels welcome, comfortable, and well cared for in a member‑focused environment. The ideal candidate is polished, attentive, and committed to upholding club standards while providing warm, professional service.

Essential Responsibilities

• Prepare banquet spaces by setting tables, arranging linens, placing utensils, refilling condiments, and setting buffet stations including plates, chafers, and serving utensils.
• Stay updated on current menu offerings, specials, and any menu deviations; communicate with the culinary team regarding item availability.
• Greet all guests warmly with an appropriate introduction and maintain a welcoming, attentive presence throughout the event.
• Present menus when applicable, suggest offerings, assist with drink selections, and communicate special requests or dietary needs to the kitchen.
• Maintain a polished dining experience by delivering items promptly, anticipating guest needs, offering desserts and beverages, removing courses, replenishing utensils, and refilling glasses.
• Properly open and pour wine tableside in accordance with club standards.
• Support event execution by assisting with setup, service, and breakdown of both indoor and outdoor events.
• Maintain organization of banquet spaces, including closets and storage areas.
• Perform basic cleaning tasks as needed or directed by the supervisor.
• Adhere to grooming and appearance standards consistently, wearing the proper uniform at all times.
• Maintain knowledge of club amenities, offerings, and services to support guest inquiries.
• Demonstrate a commitment to service, teamwork, and upholding club standards.

Qualifications

• High school diploma or equivalent preferred.
• Previous dining or banquet service experience preferred.
• Ability to read, write, and communicate effectively in English.
• Food Handler Certification and Alcohol Server Certification required.
• Warm, professional demeanor with strong interpersonal skills.
• Commitment to hospitality, safety, and excellence in a member‑focused environment.

Physical Requirements

• Ability to speak and hear clearly.
• Close and distance vision required.
• Frequent walking, standing, bending, and carrying trays or supplies.
• Ability to walk long distances and remain on feet for extended periods.
• Frequently lift/carry up to 25 lbs; occasionally up to 50 lbs.
• Regular use of manual dexterity, fine motor skills, and bi‑manual coordination.
• Ability to reach, kneel, and stoop repeatedly.

Typical Working Conditions

• Work may occur indoors or outdoors depending on the event location.
• Exposure to varied weather conditions.
• Flexible schedule including evenings, weekends, holidays, and extended hours based on event needs.
• Use of POS terminals, credit card machines, and related service equipment.