What are the responsibilities and job description for the Platform Engineer position at Centraprise?
Job Title : Platform Engineer (L1 Support)
Location : Sunnyvale, CA & San Jose CA (Final round F2F) -Need local profiles only.
Type : Full Time/Contract
Interview: Final interview- face-to-face
Required Qualifications
- 5 to 10 years of experience in Site Reliability Engineering, Platform Engineering,
- Infrastructure Operations, or Systems Engineering.
- Strong infrastructure troubleshooting experience.
- Deep expertise in at least ertise in at least one of the following:
- GPU infrastructure
- KVM/virtualization
- SDN (OVN/OVS)
- Storage (Lightbits/Pure Storage)
Preferred Qualifications
- Experience with incident.io or similar incident management platforms.
- Kubernetes production operations experience.
- Cloud-native infrastructure experience.
- Experience supporting large-scale AI or GPU environments.
- Strong communication and stakeholder management skills.
Responsibilities
- Act as first responder during infrastructure incidents.
- Lead incident bridges and coordinate cross-functional response efforts.
- Perform incident triage and identify impacted infrastructure domains.
- Gather evidence and telemetry to route incidents to the correct SME team.
- Drive incident communications and stakeholder updates.
- Improve reliability processes across platform engineering teams.
- Define and promote SRE best practices and operational standards. (SLO,SLI)
- Identify observability gaps and implement improvements.
- Build automation for incident response workflows.
- Manage and optimize incident management tooling (e.g., incident.io).
- Support change management and operational readiness processes.
- Assist foundation engineering teams in identifying reliability risks and trends.
- Participate in on-call activities and operational reviews.