Receptionist Administrative Bldg.

Summary of Position

This job performs routine clerical and administrative work in answering phones, receiving the public and providing customer assistance.

Education and Experience

A high school diploma or GED required.-Six (6) months of clerical or customer service experience required.

Knowledge Skills and Ability

• A Demonstrated ability to greet/ assist customers in a friendly and professional manner.
• Strong telephone etiquette and the ability to transfer calls appropriately.
• Must have great Customer Service Skills and be dependable.
• Proficient with Microsoft Office Suite, strong computer skills required.
• Operate general office equipment including copier and scanner.
• Computer literacy to include the ability to use Word, Excel, Outlook, PowerPoint, etc.
• Strong organizational skills and ability to multitask

Essential Functions

• Performs clerical work for the Administrative offices, including data entry for prospective student inquiries.
• Serves as receptionist for the Administration building, receiving all visitors and providing directions and information as appropriate.
• Responsible for answering and routing incoming calls to the appropriate individual or department, to include preparing clear, concise and accurate messages when necessary.
• Greets visitors and directs visitors to appropriate departments within the building and across Central Campus
• Responds to questions or inquiries from visitors and refers, when necessary, to appropriate campus departments.
• Performs clerical duties as assigned: types letters, memos and forms; sorts and distributes mail; sends and routes faxes; files and maintains routine records; data entry; assists clerical staff as required.
• Maintains mailing and contact list.
• Assist with requisitions, work orders, BOA authorizations, file management systems, tracking.
• Event preparation assistance.
• Assists with other duties as assigned.

EEO Statement

Central Texas College District and its operating units, divisions and sponsored activities prohibits discrimination on the basis of any protected class including, but not necessarily limited to race, color, gender, national origin, age, religion, genetic information, disability, veteran status, sexual orientation, gender identity or transgender status. Inquiries about Title IX, sexual misconduct can contact the Title IX Coordinator, Larry Murphy through email to rdepartment@ctcd.edu or call 254-501-3028.

P.O. Box 1800

Killeen, Texas, 76540