What are the responsibilities and job description for the Credit Specialist (Work From Home) position at Central Garden & Pet?
Description
WorkFrom Home position available in the Boise, ID area!If you have high energy, are metric driven and want to fill a key role with our Invoice to Cash (ITC) team, keep reading! Central Garden & Pet is searching for a Credit Specialist who will execute processes, policies and solutions to support the Credit processing function of the Shared Services Center.Full time employees enjoy excellent benefits including medical, dental, vision, short-term and long term disability, free life insurance, tuition reimbursement,and more!KEY RESPONSIBILITIES- Investigates credit risks and follows guidelines for granting credit to customers
- Recommends new lines of credit and/or the extension of credit limits
- Negotiates collection arrangements for overdue account balances
- Handles all levels of accounts from small to more complex and larger accounts
- Compiles credit data following established company policies and guidelines
- Performs initial customer setup including reviewing application, bank and credit references, D&B reports, and financial statements
- Analyzes credit data and financial statements to determine degree of risk
- Works within deadlines while ensuring accurate policies and procedures are being adhered to
- Recommends authorizing or disapproving extensions of credit and adjustments to manager
- Routinely reviews customer credit worthiness and evaluates current credit limits
- Maintains customer files and makes sure that necessary documentation is received and filed
- Builds and maintains customer relationships
- Additional duties as assigned
- 3-5 years of high-volume corporate credit granting and risk management experience, preferred.
- Experience in negotiations, customer service and effective delivery of services
- Knowledge of credit procedures
- Experience working with enterprise systems such as SAP, Oracle, etc.
- Experience working with large customer base and in resolving disputes
- Understanding of internal controls including SOX requirements for ITC
- Consumer Products experience, preferred
- Experience in shared service environment, preferred
- Knowledgeable with SAP, preferred
- Ability to partner with Shared Service Center management and provide input into process improvement as well as effective execution and change management within the team
- Works well in an environment with firm deadlines; results oriented
- Ability to work in a heavily metric driven organization
- Strong customer service and communication skills
- Strong written, verbal, interpersonal and analytical skills
- Strong attention to detail, goal oriented
- Possess process improvement mindset with a desire to consistently look for ways to improve efficiency and service
- Proficient in Microsoft Word and Excel
- Perform multiple tasks effectively
- Able to work both independently and as part of a team
- Candidate should have the highest integrity and character and possess finance experience and business sense.
- Must be able to follow process and collaborate cross-functionally and with 3rd party vendors
- Ability to work in a constant state of alertness and safe manner
- Must be based out of Boise, ID area
- Comprehensive Medical, Dental, and Vision Insurance
- Free Life and Disability Insurance
- Health and Dependent Care Flexible Spending Accounts
- 401k with 3% company match and annual employer discretionary contribution
- Paid vacation, holidays and sick time
- Employee Assistance Program
- Access to thousands of free online courses
- Discounts on cell phones, movie tickets, gym memberships, and more!
- Education Assistance (both college degrees and professional certifications)
- Referral Program with cash bonus
- Access to on-demand pay
- Paid parental leave