DIRECTOR OF RETREAT SALES

Position Overview:  The Director of Retreat Sales position is a full-time position responsible for growing our retreat ministry program by securing group business that reflects the T Bar M mission. This position is responsible for developing and executing a sales strategy that achieves and exceeds monthly and yearly revenue and ministry goals as well as support the retreat ministry with an “all hands-on deck” mindset.

Key Duties

1. Exemplify our relational approach to ministry by prioritizing and building relationships with potential and existing customers
   • Make prospective customers feel heard, understood, and valued in a way that encourages them to book with us
   • Maintain relationships with existing customers and develop systems and strategies that encourage them to continue doing business with us – makes booking with us easy and they feel like we value them and take care of their needs
   • Be familiar with Retreat and hospitality industry to know how T Bar M can uniquely serve each inquiring group
   • Respond to all inquiring retreat guests by phone, email or in-person visits, emphasizing care for their group and discernment about our ability to serve them well
2. Develop and execute a sales strategy to ensure a full Retreat ministry schedule that meets revenue goals  
   • Responsible for ensuring Retreat revenue goals are met
     • Responsible to ensure pricing is competitive and leads to meeting goals
     • Work with Director of Retreat Coordinators to create new offerings/new ideas that meet current customer needs to increase inquiries
     • Give leadership to process for filling “holes” in calendar for both New Braunfels and Lake Travis properties      
   • Develop and execute the strategy to ensure that schedule and space are maximized with group business
     • Handle all incoming inquiries and use good judgment to determine best fit for each group
     • As needed, identify ideal groups needed to fill model and contact potential groups through “outbound sales”
   • Develop and execute retention and referral efforts
     • Work with Director of Retreat Coordinators and Marketing to ensure groups want to rebook; lead efforts to retain and stay in touch with groups after their departure
     • Work with Marketing to find avenues for Referral efforts to find new groups and lead process to get referrals
3. Give leadership to Sales Administrative Assistant
   • Communicate group needs to Sales Administrative Assistant in a way that ensures accuracy and timeliness for booking process that is professional and efficient
   • Direct Sales Administrative Assistant on special projects and/or tasks (ie, rebooking groups, special outreach efforts, retention efforts)
4. Accomplish Key Outcomes
   • Contribute to and achieve annual ministry goals for Retreats set by CCG Leadership
   • Contribute to overall ministry efforts by accomplishing tasks as needed within the ministry community

• Spiritual Growth and Alignment
  • Evidence of a growing relationship with Christ
  • Awareness and desire to deploy his/her spiritual gift(s) in this ministry
  • Agreement with T Bar M’s Doctrinal Statement
  • A strong sense of calling to T Bar M
  • Whole-hearted support of T Bar M’s Vision, Core Values, and Mission.
• Proven Sales Experience
  • To interact, communicate, and present to team and customers/partners
  • Understanding of hospitality industry with strong relational and sales skills
  • Ministry experience preferred
  • Present a professional and relational demeanor at all times as a representative of T Bar M and our ministry
  • Have excellent verbal and written communication skills
• Good “fit” for T Bar M Camps & Retreats
  • Camp ministry is a lifestyle in which we subject ourselves to accountability with one another as we live in community together
  • Ability to keep up with the pace of “camp life”
  • Decisions and actions must consistently reflect the core values of our ministry
  • A “team player” who maintains a collaborative attitude
  • Ability to think ministry-wide by having a “T Bar M” mentality
• Organizational/Office Skills
  • Ability to multitask; will manage several accounts at once and must be able to maximize our property calendar to increase revenue and serve our guests well
  • Collaborative mentality:  we are a team-based ministry
  • Effective time-management skills and the ability to meet deadlines
  • Adherence to budget restraints and ability to make decisions factoring in revenue potential
  • Strong administration skills are a necessity, working with accuracy and attention to detail
  • Knowledge of Microsoft Office Word, Excel and Outlook
  • Ability to be flexible and adapt to change
• Education/Experiences
  • Bachelor's degree in marketing, sales, business, communications, ministry or non-profit management or related field
  • Experience in ministry sales or in a related field

Compensation:  Compensation for this role will be competitive with the market for similar roles and responsibilities. This role does include T Bar M's competitive benefits package. This is a salaried position, non-commission based.

Center for Christian Growth, Inc.

Center for Christian Growth, Inc. (CCG) is a 501(c)3 public charity, headquartered in New Braunfels, Texas.  CCG operates youth and family camps and retreats in New Braunfels and at Lake Travis near Austin under the trade name T Bar M Camps & Retreats. T Bar M is a Christ-centered, year-round camp, retreat and guest group ministry. All employees are required to be in alignment with CCG’s Core Identity (Mission, Vision, Values) and the Belief Statement. CCG is governed by its Board of Trustees, to whom the President reports.