What are the responsibilities and job description for the Product Delivery Manager position at Cenergy International?
Product Delivery Manager III (Research & Discovery)
Rosemead, CA
Contract
M-F 8-5
Hybrid - onsite days Tuesday/Wednesday
Responsibilities:
The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions. This role runs discovery, maps cross-channel journeys, identifies constraints, and produces the "Discovery Packet” required for IT to provide accurate estimates and for leadership to make investment decisions.
This is a hands-on discovery and research role, not a delivery or people-management role.
Key Responsibilities:
Strategic Discovery & Problem Framing
- Convert vague business problems into fully defined opportunities with customer business regulatory framing.
- Produce "shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization.
- Works with the Senior Manager of Product to create ROI models (when needed)
- Translate scattered backlog into strategic themes.
Research & Validation Leadership
- Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback.
- Leverage call center data, QM analytics, and operational insights to validate root causes.
- Works with the Senior Manager of Product to identify regulatory constraints affecting the solution space.
- Product service blueprints, journey maps, business rule definitions, and low-fidelity prototypes.
Stakeholder & Scope Management
- Aligns with Domain PMs to understand end-to-end journey impacts and constraints early.
- Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on a realistic, validated scope.
- Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.
Required Skills/Attributes:
Qualifications
A. High School Diploma or Equivalent
- 5 years in Discovery, UX Research, Product Strategy, and Service Design
- Strong skills in blueprinting, journey mapping, and early-stage prototyping
- Ability to translate user needs and operational insights into business value.
- Strong synthesis, facilitation, and problem-finding capabilities.
Preferred:
Experience in large, complex, and regulated enterprises (preferred)
Job Type: Contract
Pay: $35.37 - $60.00 per hour
Application Question(s):
- * 5 years in Discovery, UX Research, Product Strategy, and Service Design
- Strong skills in blueprinting, journey mapping, and early-stage prototyping
- * Ability to translate user needs and operational insights into business value.
Work Location: Hybrid remote in Rosemead, CA
Salary : $35 - $60