What are the responsibilities and job description for the Customer Service Representative position at Cemstone Products Company?
Job Summary: Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we’ve helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years! What You’ll Do: Provide effective customer service and dispatch support through in-depth knowledge of company products, programs and services. Essential Duties and Responsibilities: Talk with customers by phone and enter data into computer system. Solicit future orders from customers and enter orders into computer system. Negotiate with customers’ acceptable delivery times to prevent lost orders. Document customer complaints and forward to Dispatch Manager and/or Sales Representative. Assist Dispatch Manager in tasks as required. Requirements: High School Degree or General Education Degree (GED). Three to five years related customer service experience, and/or training or equivalent combination of education and experience. Pay: $20.00-$24.00 per hour Benefits Medical Insurance Dental Insurance Life Insurance Retirement Plans Paid Time Off Wellness Program Education Assistance Employee Assistance Program Closing If you are interested in becoming part of our team, please apply online today. We are proud to be an Equal Opportunity Employer. We recognize that a diverse workforce is essential and strongly encourage qualified women, minorities, individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve. BUILD YOUR FUTURE AT CEMSTONE Our employees are our greatest strength. At Cemstone, we build more than the infrastructure and the places where you experience life — we also build careers. When you work at Cemstone, you experience more than just a job. You earn a rewarding career that provides you the opportunity to build a better future for yourself and fulfills your desire for challenge and growth. It’s our goal to provide stable and progressive employment for our employees. As a family-owned business, we understand and recognize the importance of family and promote the idea of a balanced work and personal life. From our very beginning, it has been the Cemstone employees that have formed the foundation on which we have built this company. APPLY TODAY! Click below to send us your resume.
Salary : $20 - $24