What are the responsibilities and job description for the Now Hiring: Resident Services Coordinator position at Celtic Property Management LLC?
Join a community that’s dedicated to making people feel at home.
At The Reserve at Westpark, we believe that where you live should feel like more than just a place it should feel like a community. We’re looking for a compassionate, organized, and resourceful Resident Services Coordinator to help us strengthen resident relationships, promote engagement, and connect families with resources that make a difference.
This is a hands-on role where no two days are the same you’ll be the friendly face that helps residents thrive, supports the property team, and keeps our community vibrant and connected.
What You’ll Do
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Build strong relationships with residents and connect them to helpful local resources and programs.
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Plan and host on-site resident events such as health screenings, job-readiness workshops, and seasonal celebrations.
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Assist residents in crisis situations with empathy, referrals, and follow-up support.
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Conduct regular home inspections and help ensure our community remains safe, well-maintained, and welcoming.
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Capture 360° photos of available homes for marketing and virtual tours.
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Work closely with property management to resolve concerns and foster a positive living environment.
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Maintain accurate records of all resident interactions and programs.
What We’re Looking For
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At least 2 years of experience in social services, case management, housing, or community outreach.
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Excellent communication and problem-solving skills.
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Organized, empathetic, and proactive able to balance multiple responsibilities with care.
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Proficient in Microsoft Office; bilingual (English/Spanish) strongly preferred.
Why You’ll Love Working Here
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Competitive pay plus quarterly bonus opportunities.
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Excellent benefits package including health, dental, and vision insurance.
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11 paid holidays and generous paid time off.
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Professional training and advancement opportunities.
- Be part of a welcoming, mission-driven team that truly values community and connection.
If you’re passionate about helping others and want to make a real impact in a growing residential community, we’d love to meet you.