What are the responsibilities and job description for the In-Store Home Services Consultant position at Cellino Plumbing, Heating and Cooling?
Cellino Plumbing, HVAC & Electrical is seeking an outgoing and dependable Program Associate to represent our company inside an assigned Buffalo-area Home Depot store. In this part-time role, you’ll engage with customers, identify homeowners who may need HVAC replacement, repair, or maintenance services, and schedule free in-home consultations with our HVAC team. You’ll also enter and promptly share leads, build strong relationships with store associates, and represent Cellino with professionalism.
You won’t be responsible for quoting or closing equipment sales, your focus is starting conversations, identifying potential needs, and scheduling consultations. No HVAC experience is required, and paid training is provided. The ideal candidate is confident approaching new people, goal-oriented, self-directed, and available during weekends and peak store hours. This position also offers the opportunity to earn bonuses for each lead that becomes a completed job. Applicants must meet Home Depot’s background-check and badging requirements.
REQUIREMENTS
- Must be at least 18 years old.
- Comfortable approaching customers and starting conversations.
- Friendly, confident, and professional communication skills.
- Reliable, punctual, and able to work independently.
- Availability during peak daytime hours and on weekends.
- Able to work on the sales floor and engage customers throughout the duration of a shift.
- Able to accurately enter customer and lead information.
- Willing and able to complete Home Depot’s required background-screening and badging process, consistent with applicable law.
- Retail, promotional, customer service, or sales experience is preferred but not required.
- No HVAC experience required; paid training is provided.
Cellino Plumbing Heating and Cooling was founded in 1995. Since then, we have become Western New York’s most trusted experts in plumbing, heating and cooling. We keep growing because we only hire the best and our customers love us for it. We’ve been at this for a long time here in the Buffalo area. You've probably seen our trucks or our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we support ongoing training and education. How much you can earn when you truly are the best. Our employees stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Salary : $20