HVAC Service Technician / Experienced

Cellino strives to offer a great customer experience, and to do that we need top of the line HVAC technicians who genuinely care about the customer and are not looking for “just a job”, but a career. 

You will take service calls daily. As an HVAC service technician you will be expected to be able to not only properly diagnose and complete the work at a high standard, but also provide excellent customer service and lead customers to informed and confident buying decisions. Pay is hourly plus performance pay and starting pay is commensurate with experience.

What we offer 

• Paid in full or generous company contribution Health insurance 

• Generous company contribution Dental insurance 

• 401K matching program up to 4%

• Holiday, sick, and vacation pay 

• Company provided uniforms

• Take home truck

• No overnights

• Voted Buffalo's Best Places to Work (Business First, Buffalo News) from 2020- 2026

• Be a part of a well respected, fast growing team that promotes from within 

Responsibilities 

• Maintain clear communication with dispatch, your manager, the office, parts and installation teams 

• Keep company trucks clean, inside and out

• Keep truck inventory up to date

• Properly complete and turn in paperwork. 

• Join the on-call rotation

• Professional at all times including customers homes, at the warehouse, in meetings, with co-workers

• On time to jobs, shop, meetings 

• Maintain a clean and professional appearance 

• Participate in training allowing you to grow and develop as a professional

• Have or be willing to get the proper certifications. We can help you with this

REQUIREMENTS

• Highly organized with exceptional follow-through abilities
• Quick, sound decision-making abilities
• Good presentation and public speaking skills
• Ability to build trust and demonstrate empathy
• Engaging personality that blends well with a fast-paced, goal-driven environment
• Highly motivated, flexible and great attitude
• Proper fit for the Cellino culture of commitment, enthusiastic, integrity, professionalism, and quality.
• OSHA10, DOT certificates
• Technical Knowledge: A strong understanding of HVAC systems, including heating, cooling, ventilation, and refrigeration components, is fundamental. This includes knowledge of various equipment types, such as furnaces, boilers, air conditioners, heat pumps, and ductwork.
• Troubleshooting Skills: The ability to diagnose and identify problems in HVAC systems accurately is essential. Technicians must be skilled at troubleshooting electrical, mechanical, and control system issues
• Repair and Maintenance: Proficiency in repairing and maintaining HVAC equipment, including replacing parts, cleaning components, and performing routine maintenance tasks to ensure optimal system performance.
• Installation Expertise: Knowledge and experience in installing HVAC systems correctly, following manufacturer guidelines and local building codes.
• Electrical Skills: A good understanding of electrical systems, as many HVAC systems involve complex electrical components and wiring.
• Refrigeration Knowledge: For air conditioning and refrigeration systems, knowledge of refrigeration principles and practices is crucial.
• Valid driver's license and ability to meet our carrier's insurance requirements
• Reliable transportation
• Highly experienced in all aspects of service, including very well versed in boiler systems and heat pumps

Cellino Plumbing Heating and Cooling and Electric was founded in 1995. Since then, we have become Western New York’s most trusted experts in plumbing, heating, cooling, and electrical services, fueled by a core mission to be the company that customers want to refer. We have been voted one of Buffalo's Best Places to Work every year from 2020 through 2026.

Our growth is a direct result of hiring the "best of the best"—individuals who share our work ethic and core values of professionalism, commitment, integrity, quality, and enthusiasm. Our customers love us because we prioritize their experience, and by ensuring our technicians are courteous, knowledgeable, and professional. We take immense pride in our work, from maintaining clean workspaces to providing detailed explanations of every job.

What truly sets us apart is the experience of being on our team. We support ongoing training and education, offering clear career paths where entry-level apprentices can evolve into journeymen and even service managers. Our leadership is dedicated to building new procedures that help us grow while remaining deeply involved in the Western New York community we call home. Employees stay with us because they find fulfilling careers with room to excel and the appreciation they deserve for upholding the highest standards of integrity.

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Salary : $55,000 - $130,000