What are the responsibilities and job description for the Receptionist / Administrative Assistant position at CEIA USA?
Brief Description
Who is CEIA USA?
Headquartered in Hudson, OH, CEIA USA is a world leading manufacturer of security screening equipment, specializing in the design, engineering and production of a complete range of devices including: Walk-Through, Hand-Held, Table-Top and Ground Search Metal Detectors, Bottled Liquid Scanners, Non-Metallic Cargo Inspection and Loss Prevention Systems.
CEIA USA provides nationwide sales, service and customer support to public (federal, state and local governments) and private sector customers in North America. Dynamic solutions are the foundation of CEIA USA's commitment to customer satisfaction.
www.ceia-usa.com
Job Description Summary
The Receptionist is the first point of contact for visitors and in-coming phone calls. This individual must have professional appearance along with strong written and verbal communication skills.
This role will also support day-to-day administrative tasks, including human resources systems administration, and accounting tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Preferred Qualifications
This job operates in a professional office environment. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Specific vision abilities are required by this position that include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Travel is primarily local during the business day.
Supervisory Responsibility
This job has no supervisory responsibility.
AAP/EEO
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Summary
At CEIA USA, we believe that taking care of our people is the key to building a thriving, high-performing team. That’s why we offer a comprehensive and market-leading benefits package, designed to support your well-being both inside and outside of work.
CEIA USA’s mission is to sell, distribute and service the worlds most advanced technology in electromagnetic fields manufactured by CEIA to the Federal Government, State and Local Governments and Corporations. We sell, distribute and service within security detection, ground search detection, healthcare detection and ferromagnetic detection. CEIA’s unique technological solutions allow us to offer induction heating system services as well. With over 50 years of experience in designing and manufacturing Metal Detectors, CEIA has developed a series of devices with superior sensitivity and throughput. CEIA USA will continue to increase its operational base of customers through education, seminars and trade shows and with continuous improvement in the technology offered.
Who is CEIA USA?
Headquartered in Hudson, OH, CEIA USA is a world leading manufacturer of security screening equipment, specializing in the design, engineering and production of a complete range of devices including: Walk-Through, Hand-Held, Table-Top and Ground Search Metal Detectors, Bottled Liquid Scanners, Non-Metallic Cargo Inspection and Loss Prevention Systems.
CEIA USA provides nationwide sales, service and customer support to public (federal, state and local governments) and private sector customers in North America. Dynamic solutions are the foundation of CEIA USA's commitment to customer satisfaction.
www.ceia-usa.com
Job Description Summary
The Receptionist is the first point of contact for visitors and in-coming phone calls. This individual must have professional appearance along with strong written and verbal communication skills.
This role will also support day-to-day administrative tasks, including human resources systems administration, and accounting tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Professionally answer, screen, and direct calls to appropriate employee.
- Professionally greets, and assist visitors, clients, vendors, and employees in a professional manner, and notifies employees of guest.
- Manage the front desk, reception area, mail, deliveries, and general office communications.
- Provide general customer service and administrative support, following policy, procedures, and a high expectation of customer attentiveness regarding staff and visitors.
- Schedule appointments, meetings and conference rooms as needed.
- Provide daily administrative support to management and staff.
- Input data into software programs.
- Prepare, format, organize, and maintain, and inventory documents (e.g. sales tax exemption, H.R. legal postings, etc), reports, spreadsheets, marketing items in reception area, and correspondences.
- Assist with scheduling, meeting preparation, recordkeeping, and special projects.
- Support payroll administration by collecting and verifying timekeeping and related information.
- Conduct customers credit checks and assist with establishing and maintaining customer credit accounts.
- Assist in event coordinating efforts.
Required Qualifications
- Minimum of two years administrative experience.
- High School Diploma or GED
- Data entry experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Preferred Qualifications
- Microsoft Office products (Word, Excel, and Access) required.
- ERP software (SAP, Oracle, Sage, or Microsoft Dynamics) preferred but not required.
- Excellent communication and teamwork abilities.
This job operates in a professional office environment. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Specific vision abilities are required by this position that include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Travel is primarily local during the business day.
Supervisory Responsibility
This job has no supervisory responsibility.
AAP/EEO
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Summary
At CEIA USA, we believe that taking care of our people is the key to building a thriving, high-performing team. That’s why we offer a comprehensive and market-leading benefits package, designed to support your well-being both inside and outside of work.
- Paid Training opportunities to enhance your Career, and Educational Assistance
- A Rich Paid Time Off Plan—20-day (4-week) annual accrual starting at DOH that progressively increases with tenure.
- Select Paid Holidays, including the FULL period between Christmas and New Years - paid as Holiday Time.
- Premium health benefits, and wellness resources to keep you and your family supported.
- Medical Plan options that include a $250/$500 PPO Deductible that is lucratively subsidized by the Company.
- Company Paid life insurance, short term disability, and long term disability.
- 401(k) with % match that is only capped by IRS maximums, and profit sharing; subject to eligibility requirements.
- Annual Bonus Potential after 1 full year of employment.
CEIA USA’s mission is to sell, distribute and service the worlds most advanced technology in electromagnetic fields manufactured by CEIA to the Federal Government, State and Local Governments and Corporations. We sell, distribute and service within security detection, ground search detection, healthcare detection and ferromagnetic detection. CEIA’s unique technological solutions allow us to offer induction heating system services as well. With over 50 years of experience in designing and manufacturing Metal Detectors, CEIA has developed a series of devices with superior sensitivity and throughput. CEIA USA will continue to increase its operational base of customers through education, seminars and trade shows and with continuous improvement in the technology offered.