What are the responsibilities and job description for the Donation Entry Specialist position at Cedarstone Holdings Inc.?
DONATION SPECIALIST
Overview
Cedarstone began in 1993 as one friend helping another establish a nonprofit. We discovered that when Cedarstone provides accounting and donation services to nonprofits, it enables nonprofit staff to pour more energy into their mission. Today, Cedarstone is an international accounting organization with 200 clients (mainly Christian) that are changing the world!
As a Donation Specialist, you’ll be a vital team member who processes donations for a group of clients to empower their services.
- Salary: $17 - $18/hour
- Job class: Can be FT or PT; can be a flexible, hybrid schedule
- Benefits: Yes, if a FT direct hire
- Reports to: Donation Team Manager
- Location: US-based remote position, or work at Cedarstone’s headquarters in Wheaton, IL
- Environment: A happy, casual place where people grow, work as a team, and enjoy their jobs
- Travel: If remote, approximately 1-2 short trips annually to Wheaton, IL
Responsibilities
- Donation processing. Enter and classify new donations into donor management and accounting systems. Record donation deposits and journal entries, including donation service fees. Research incomplete data to ensure accuracy of recorded transactions. Create and send donation receipts to donors.
- Customer service. Receive donor calls and respond to their inquiries in a timely manner.
- Teamwork. Assist in client onboarding, maintain client relationships, train and support other team members, and provide backup coverage to other Donation Specialists.
Qualifications
- Great communication with team members and clients; others-focused; curious
- Business skills, trustworthy, detailed
- Natural problem solver to discover issues, research/suggest options, execute solutions
- Technical savviness to quickly learn and navigate new software and systems
- Organizational skills, including prioritization, focus, and discipline to meet deadlines
- Flexible, adaptable, and able to adjust priorities to serve both clients and Cedarstone
Contents mentioned in this job description are not the only requirements of the position
Salary : $17 - $18