HR Benefit Coordinator - Harmony, PA

Central Data Services, Inc (CDS), the largest locally owned employee benefit services firm in the greater Pittsburgh area, is looking for a Benefit Coordinator to join our team at our Downtown Pittsburgh office. We are proud to serve a union client base and support the benefit needs of union members and their families.

This role is a good fit for an entry-level HR professional who is passionate about employee benefits, who enjoys working with people, pays close attention to detail, and can stay organized while managing multiple priorities. You’ll work directly with clients and participants to help them navigate their benefits and will handle a variety of administrative tasks that keep our client accounts running smoothly.

What You’ll Do

• Learn benefits administration: Develop a working knowledge of COBRA, eligibility, carrier updates, participant communications, claims processing, and other areas of benefits administration.
• Provide customer service: Respond to inbound and outbound calls, manage assigned client email inboxes, answer questions, and follow up as needed. Communicate clearly and professionally with clients and participants.
• Process benefit changes: Handle new enrollments, benefit changes, and terminations of coverage. This may include COBRA processing, aging reports and notifications, carrier updates, participant communications, claims processing, and error reports.
• Maintain accurate records: Review client and participant records, identify discrepancies, research issues, and make necessary updates.
• Handle administrative work: Process mail, note payment application, sort and mail invoices, and other clerical tasks and projects as assigned.

Skills You’ll Use

• Technology: Strong working knowledge of Microsoft Office, particularly Word, Excel, and Outlook. Comfortable learning new software and systems.
• Critical thinking: Able to independently analyze and research issues, seeking guidance when needed, to ensure accurate and effective solutions.
• Initiative: Proactively recognizes what needs to be done and takes appropriate action without requiring direction.
• Customer service: Professional, responsive, and patient when working with clients, participants, and coworkers.
• Communication: Able to communicate clearly, accurately, and respectfully in both written and verbal interactions.
• Organization: Able to manage competing priorities and consistently meet deadlines.

What We’re Looking For

We’re looking for someone who:

• Takes pride in doing accurate, thorough work.
• Is dependable and able to manage their time effectively.
• Works well independently and as part of a team.
• Is open to learning and developing new skills.
• Treats clients, participants, and coworkers with professionalism and respect.
• Is interested in building a long-term career in benefits administration and client service.

Relevant education, training, certifications, and/or work experience are valued. A college degree is preferred but not required, and equivalent experience may be considered.

What We Offer

• Consistent work hours: Predictable, reliable hours that make it easier to maintain a healthy work-life balance.
• Professional growth: Opportunities to build expertise in employee benefits and forge your own path.
• A collaborative workplace: A team-oriented environment where people are expected to communicate, help one another, and share knowledge.
• Competitive wages: Start with a competitive entry-level wage and enjoy opportunities for accelerated pay growth based on performance and demonstrated skills.
• Competitive benefits: Generous paid time off, medical, dental and vision insurance, life insurance, and a 401(k) with company match.
• Meaningful work: The opportunity to help clients and participants understand and manage benefits that affect their health and financial well-being.

If you’re organized, dependable, comfortable working with people, and interested in learning the employee benefits industry, we’d like to hear from you.

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $22