Administrative Assistant

Central Data Services, Inc (CDS), the largest locally owned employee benefit services firm in the greater Pittsburgh area, is looking for an Administrative Assistant to join our team at our Downtown Pittsburgh office. We are proud to serve a union client base and support the benefit needs of union members and their families.

Launch your career with a team that values your drive. This entry-level role is the perfect springboard for a detail-oriented professional who thrives in a collaborative office setting. Working alongside our Coordinators and Account Managers, you will play a critical role in supporting our client service team’s daily success. By taking ownership of vital administrative tasks—including high-accuracy data entry, mail management, and essential operational support—you will learn our business from the ground up. CDS actively promotes from within, providing performance-driven team members with clear opportunities to build a long-term career.

What You’ll Do

• Learn benefits administration: Develop a working knowledge of COBRA, eligibility, carrier updates, participant communications, claims processing, and other areas of benefits administration.
• Handle administrative tasks: Process mail, note payment application, sort and mail invoices, and other clerical tasks and projects as assigned.
• Maintain accurate records: Review client and participant records, identify discrepancies, research issues, and deliver reports the client service team.
• Assist client payments: Process carrier invoices for approval, audit participant coverage, and organize weekly claim records.
• Support data integrity: Assist with high-accuracy data entry projects that directly impact team operations and client success.

Skills You’ll Use

• Technology: Working knowledge of Microsoft Office, particularly Word, Excel, and Outlook. Comfortable learning new software and systems.
• Communication: Able to communicate clearly, accurately, and respectfully in both written and verbal interactions.
• Organization: Able to manage competing priorities and consistently meet deadlines.
• Critical thinking: Able to independently analyze and research issues, seeking guidance when needed, to ensure accurate and effective solutions.
• Teamwork: Able to be professional, responsive, and adaptable when working with coworkers.

What We’re Looking For

We’re looking for someone who:

• Takes pride in doing accurate, thorough work.
• Is dependable, punctual, and able to manage their time effectively.
• Works well both independently and as part of a team.
• Is open to learning and developing new skills.
• Treats coworkers and managers with professionalism and respect.
• Is interested in building a long-term career in benefits administration and client service.

Relevant education, training, certifications, and/or work experience are valued. A college degree is preferred but not required, and equivalent experience may be considered.

What We Offer

• Consistent work hours: Predictable, reliable hours that make it easier to maintain a healthy work-life balance.
• Professional growth: Opportunities to build expertise in employee benefits and forge your own path.
• A collaborative workplace: A team-oriented environment where people are expected to communicate, help one another, and share knowledge.
• Competitive wages: Start with a competitive entry-level wage and enjoy opportunities for accelerated pay growth based on performance and demonstrated skills.
• Competitive benefits: Generous paid time off, medical, dental and vision insurance, life insurance, and a 401(k) with company match.
• Meaningful work: The opportunity to help clients and participants understand and manage benefits that affect their health and financial well-being.

If you’re organized, dependable, comfortable working with people, and interested in learning the employee benefits industry, we’d like to hear from you.

Job Location: Downtown Pittsburgh, PA

CDS is an equal opportunity employer.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Application Question(s):

• Are you comfortable with a full time IN OFFICE position?

Ability to Commute:

• Pittsburgh, PA 15222 (Required)

Work Location: In person

Salary : $20 - $22