What are the responsibilities and job description for the Business Intelligence Analyst Specialist position at CCS Global Tech?
Roles/Responsibilities:
Strategic Liaison and Translation
o Work with program areas and project sponsor to gather business requirements and translate into technical specifications.
o Lead as technical project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts
o Act as the primary point of contact for program staff with data needs for federal, state, and internal reporting.
o Translate complex data requests and operational requirements into clear, actionable queries for AI against complex analytics data sources.
o Explain technical findings and data limitations in simple, non-technical language to end-users.
AI Prompting and Data Synthesis
o Develop and refine effective AI prompts and query strategies to retrieve and synthesize data accurately from complex datasets
o Guide non-technical users in crafting precise prompts to get the data they need, ensuring fidelity and accuracy.
o Develop a library of standardized prompts and query templates for common reporting needs.
Data Reporting and Visualization
o Extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.
o Collaborate with end-users and performance analysts or IT internal leaders to create and validate reports, dashboards, and data visualizations for program monitoring and official reporting.
o Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.
o Ensure all data outputs adhere to agency reporting standards, data governance, and compliance regulations.
Data Literacy and Training
o Champion data literacy across the organization by developing and conducting AI training sessions for non-technical staff.
o Create clear, comprehensive documentation and tutorials on using AI tools for data synthesis.
o Promote a data-driven culture by enabling and empowering all employees to effectively utilize data and AI.
Collaboration and Problem-Solving
o Work closely with data engineering, IT, and Program teams to troubleshoot data-related issues and address inconsistencies and mitigation strategies.
o Provide expert guidance to program staff on interpreting data trends and answering complex data questions.
o Stay up to date on new AI and data analytics tools and techniques to continuously improve data access, data quality and reporting.
Mandatory Skills:
- 10 year- Experience gathering business requirements and translating complex data requests and operational requirements into clear, actionable queries for complex analytics data sources
- 10 year- Experience explaining technical findings and data limitations in simple, non-technical language to end-users.
- 10 year- Experience in a complex data analysis, senior business/systems analyst, and/or data liaison role.
- 10 year- Strong experience with SQL for data extraction and manipulation.
- 10 year- Experience collaborating with end-users and performance analysts or IT internal leaders to create and validate reports, dashboards, and data visualizations for program monitoring and official reporting.
- 10 year- Excellent communication, presentation, and interpersonal skills.
- 10 year- Experience with data visualization tools such as Power BI and/or Tableau.
Desirable Skills:
- 5 years-Experience leading as a technical project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and project artifacts
- 5 years-Experience with Business Intelligence/Data Warehouse
- 5 years-Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting.
- 5 years-Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements.
- 5 years-Experience with data governance and data quality principles
- 2 years- Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff.
- 2 years- Experience training and mentoring staff with varying levels of data literacy.
- 1 years- Experience with creating AI prompt catalogs using tools such as Streamlit with Python.
- 1 years- Experience applying responsible AI practices and compliance with agency standards.