Billing Specialist

The Billing Specialist is responsible for providing superior service to the Firm in the area of billing.

Primary Duties And Responsibilities

• Prepare client billing in a prompt, accurate and timely manner using accounting software for an assigned group of attorneys and others as needed. Preview matters, make adjustments or corrections, and ensure all pertinent information is correct and included.
• Communicate with clients to ensure accurate and efficient invoice set-up and processing, using electronic options when available. Generate invoices and proof before sending to the client.
• Review and manage invoice submissions to ensure that client requirements are met in a timely manner. Confirm that errors have been resolved and invoices are successfully accepted.
• Ensure all cost data uploads are performed and any expenses that must be posted manually are posted within required time frame. Research and reconcile any discrepancies in billing information.
• Respond to internal and external clients with courtesy and professionalism regarding account status, transaction details, W9s, credit requests or other billing matters. Perform research and communicate as necessary to keep all stakeholders informed. Produce and distribute reports as required.
• Serve as a backup for bank reconciliations and other accounting duties as needed.
• Identify issues and suggest solutions or enhancements for billing.
• Ensure all Firm policies and procedures are followed.
• Handle other duties and special projects as assigned.

Requirements

• High School diploma/GED and a minimum of five years of Accounting experience in the legal industry or the equivalent combination of education and experience. Additional experience as a billing specialist with a law firm preferred.
• Knowledge of Elite/3E or a related billing law firm software is preferred.
• Proficiency in billing software required.
• Experience with E-billing required; familiarity with systems such as Serengeti, Tymetrix 360 and CounselLink preferred.