What are the responsibilities and job description for the Assistant manager position at CATOS Harrisonburg VA?
Job Summary
We are seeking a dynamic and proactive Assistant Manager to join our team and drive operational excellence across our retail store. In this pivotal role, you will support the Store Manager in overseeing daily store activities, managing staff, and ensuring an outstanding customer experience. Your leadership will help foster a vibrant, organized, and customer-focused environment where sales goals are achieved, and team members thrive. This position offers an exciting opportunity for someone passionate about retail management, eager to develop their leadership skills, and committed to delivering exceptional service.
Responsibilities
- Assist the Store Manager in supervising daily store operations, including opening and closing procedures
- Lead and motivate a diverse team through effective training, coaching, and performance management
- Oversee inventory management, stock replenishment, and merchandising to maximize sales and maintain optimal stock levels
- Handle customer inquiries with professionalism, ensuring high-quality service and resolving issues promptly
- Support recruiting efforts by participating in interviewing and onboarding new team members
- Manage cash handling procedures, POS (Point of Sale) transactions, and payroll processing accurately
- Coordinate shift schedules, monitor sales performance, and implement strategies to meet sales targets
- Maintain store cleanliness, organization, and compliance with safety standards
- Assist with marketing initiatives and promotional displays to enhance store visibility and customer engagement
Skills
- Proven experience in retail management or assistant management roles with supervisory responsibilities
- Strong leadership skills with the ability to motivate and develop team members
- Excellent communication skills; bilingual or multilingual abilities are a plus for engaging diverse customers
- Proficiency in inventory control systems, POS technology, bookkeeping, payroll processing, and retail math
- Skilled in negotiation, purchasing, pricing strategies, and merchandising techniques
- Ability to handle cash transactions accurately while demonstrating strong cashiering skills
- Exceptional organizational skills with keen attention to detail in stock management and store operations
- Effective time management skills to prioritize tasks efficiently in a fast-paced environment
- Experience with employee orientation, training & development programs, and performance evaluations
- Knowledge of marketing strategies relevant to retail settings; familiarity with wireless sales or grocery store operations is advantageous
- Demonstrated problem-solving abilities combined with excellent phone etiquette and customer service orientation
Join us as an Assistant Manager where your leadership will inspire teams, elevate customer experiences, and contribute directly to our store’s success! We value energetic individuals ready to make a positive impact every day.
Job Type: Part-time
Pay: $12.41 - $27.69 per hour
Work Location: In person
Salary : $12 - $28