What are the responsibilities and job description for the Switchboard Operator SCH position at Catholic Health System?
Salary: 16.67-25.01 USD
Facility: Sisters of Charity Hospital
Shift: Shift 1
Status: Per Diem FTE: 0.100000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Work Schedule: Days with Rotation to Nights Weekend and Holiday Rotation
Hours:
11pm-7:00am with available fill-in shifts when needed
Summary:
Under the supervision of the Lead Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties.
Responsibilities:
EDUCATION
EXPERIENCE:
KNOWLEDGE, SKILL AND ABILITY
Facility: Sisters of Charity Hospital
Shift: Shift 1
Status: Per Diem FTE: 0.100000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Work Schedule: Days with Rotation to Nights Weekend and Holiday Rotation
Hours:
11pm-7:00am with available fill-in shifts when needed
Summary:
Under the supervision of the Lead Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties.
Responsibilities:
EDUCATION
- High School diploma or GED
EXPERIENCE:
- Experience managing multiple calls at one time of varied urgency and acuity. Call center or similar history is acceptable.
KNOWLEDGE, SKILL AND ABILITY
- Must be able to understand English and comprehend oral instruction
- Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner
- Must be able to work under stressful conditions
- Ability to exercise good judgment in decision making