Administrator - Mother of Perpetual Help - CRSS

OUR MISSION

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.

POSITION SUMMARY

Cardinal Ritter Senior Services, a ministry of Catholic Charities of the Archdiocese of St. Louis, is seeking a licensed Administrator to serve as an ambassador for Mother of Perpetual Help Residence, overseeing daily operations of the assisted living and geriatric services program. Responsible for financial management, strategic planning, and the development, implementation, and continuous improvement of services. Leads and manages staff while ensuring the delivery of high-quality, resident-centered care that aligns with the principles and philosophy of assisted living and geriatric care, meeting the needs and expectations of residents, families, and staff.

OVERVIEW & RESPONSIBILITIES

• Assures the provision of quality care, and quality of life services including therapeutic and medical services as needed and/or desired by residents and clients.
• Attains and/or maintains ongoing compliance with appropriate local, state, federal regulatory and/or accrediting body standards. Ensures that the program is prepared for inspection by regulatory agencies through regular auditing and updating of program policies and procedures, medical records documentation, environmental standards, etc.
• Attains and/or maintains the targeted occupancy and client levels.
• Attains excellence in customer service satisfaction through ongoing solicitation and measurement of customer (residents, employees and visitors) feedback, implementation of customer suggestions and interactive problem solving with customers.
• Makes measurable improvements in the overall coordination for all aspects of program services.
• Prepares and administers annual budget. Monitors and maintains cost control.
• Promotes and implements constructive problem solving.
• Provides ongoing support, direction, supervision, and feedback regarding job performance of all program staff, including contracted staff and volunteers. Documents evaluation of job performance at least annually. Actively promotes staff participation and involvement in the day-to-day operations and decision-making. Promotes team building through participation and/or leadership at regular staff meetings.
• Responsible for ensuring that a safe and sanitary environment is provided for staff and customers. Makes efforts to reduce safety hazards, accidents and injuries.
• Supports and participates in the resident centered activity program
• Plans, develops, and implements expansion and/or innovation in program services.
• Develops and assures the implementation of the program's marketing plan.
• Improves community relations, increasing positive public regard and overall awareness of the assisted living program.
• Monitors, on a routine and ongoing basis, key measurable indicators of the daily operations.
• Maintains appropriate levels of confidentiality.
• Demonstrates an appreciation of the heritage, values and wisdom of the resident and an understanding of the aging process.
• Continues to expand his/her knowledge through attending educational seminars, workshops and conferences.
• Acts as a facilitator of shared services and assists in the development and maintenance of the network of integrated programs.
• Assists in the activities program.
• Responsible for ensuring staff follows HR Policies and Procedures.
• Performs other duties as assigned.

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• Must be an experienced, licensed nursing home administrator preferably with a college degree.
• Knowledge of community services.
• Must have 2-3 years' experience in long term care.

SKILLS & COMPETENCIES REQUIRED

• Must possess strong organizational and time-management skills. Must be able to conceptualize, organize, and implement a plan for the assisted living and geriatric services program, anticipate problems, predict outcomes and plan for the future.
• An ability to hire, direct and manage personnel.
• Demonstrate an understanding of how assisted living facilities work, from governing bodies to financing. Ability to communicate the program philosophy and goals.
• Must have excellent oral and written communication skills.
• Must be able to perform the essential physical/mental requirements of the position
• Considerable initiative, judgement and leadership skills are also required.
• Must be able to move intermittently throughout the workday.
• Must possess sight/hearing sense, or use of prosthetics that will enable these senses to function adequately so the requirements of this position can be fully met.
• Demonstrates emotional stability in order to cope with the mental and emotional stress of the position.
• Must be Electronic Health Record literate.
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities.
• Relates to a variety of people and personalities including residents, residents' family members, employees, volunteers and vendors.
• Inspired by the teachings of Jesus Christ, the mission of Cardinal Ritter Senior Services is to be a leader in providing an integrated continuum of quality social services, housing, residential care and health care services for the senior adult. This mission is accomplished in a nurturing environment that recognizes every person's dignity and provides security, advocacy, and independence. Works in accord with the values, LOVE, COMPASSION, HOPE, and INTERGRITY.

RESOURCES FOR WHICH ACCOUNTABLE

• Prepares and administers annual budget.
• Monitors and maintains cost control.
• Provides ongoing support, direction, supervision, and feedback regarding job performance of all program staff, including contracted staff and volunteers.