Housing Advocate

Housing Advocate

Catholic Charities of Southern Minnesota

Choose Work With Purpose

Catholic Charities of Southern Minnesota is the social service arm of the Catholic Diocese of Winona-Rochester, serving the twenty southernmost counties of Minnesota. For over 75 years, we have served the poor and marginalized regardless of age, gender, ethnic background, or faith tradition — and we're looking for passionate people to carry that mission forward.

Why This Role Matters

Every person who walks through our doors deserves to feel welcomed, respected, and supported. As a Housing Advocate, you are the face of Catholic Charities — a steady, compassionate presence making a real difference in people's lives every single day. If you are looking for a role where your organizational skills and empathy truly matter, this is it.

About The Roth

This position is part of a unique and innovative collaboration between Olmsted County's Housing Stability Team and Catholic Charities of Southern Minnesota. The Roth provides safe, dignified shelter while empowering guests to move toward stability. As a Housing Advocate, you will help ensure The Roth operates smoothly, safely, and in alignment with our mission — creating an environment where both guests and volunteers thrive.

Work Schedule

Shifts run 8:00 PM – 4:00 AM, every other weekend.

What You'll Do

• Welcome guests and review program policies and guidelines at the time of entrance.
• Ensure guests are complying with program policies and procedures, delivering services with safety, respect, and effectiveness.
• Assess guest needs and proactively offer assistance in every practical way.
• Monitor security camera footage and conduct hourly walk-throughs to maintain a safe, secure environment.
• Maintain all assigned areas — clean, organized, and free of hazards.
• Complete agency logs, incident reports, and end-of-shift summaries accurately and on time.
• Connect residents with appropriate community resources and coordinate transportation to appointments as needed.
• Collaborate with community professionals and service providers to ensure coordinated, comprehensive care.
• Maintain resident files, program records, and reports in compliance with HIPAA and Data Privacy standards.
• Assist in supervising residents during open social and recreational activities.
• Perform other duties as assigned.

What You Bring

Education & Experience

• High School diploma or GED required; Associate's degree or equivalent experience in social services, human services, or a related field preferred.
• Experience providing direct support to adults experiencing homelessness, housing instability, or related challenges preferred.
• Demonstrated knowledge of Housing First, harm reduction, and trauma-informed care models.

Skills & Abilities

• Strong interpersonal and communication skills with the ability to build genuine rapport while maintaining professional boundaries.
• Ability to de-escalate situations calmly and exercise sound judgment under pressure.
• Highly organized with strong problem-solving and documentation skills.
• Ability to work respectfully and effectively with individuals from diverse backgrounds and life experiences.
• Proficiency in Microsoft Word, Excel, and basic data entry systems.
• Valid driver's license and proof of insurance required.

Candidate must also meet at least one of the following:

• A. A course of study in a health or human services–related field leading to a Bachelor of Arts, Bachelor of Science, or Associate's degree.
• B. One year of experience with the target population served.
• C. Experience as a certified peer specialist per Minnesota Statutes, section 256B.0615.
• D. Meet the requirements for unlicensed personnel under Minnesota Statutes, sections 144A.43–144A.483.

Additional Requirements

• Must be at least 18 years of age.
• Must be able to pass a background check.
• Commitment to the mission and values of Catholic Charities of Southern Minnesota.

Our Values

This position lives out the Catholic Charities values of respect, competence, empowerment, stewardship, joy, and compassion — with clients, co-workers, and all those we serve.

Catholic Charities of Southern Minnesota is an Equal Opportunity Employer, including disability/veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay: From $20.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Application Question(s):

• Do you have skills and knowledge acquired through at least one of the following?

A. Course of study in a health or human services related field leading to a bachelor of
arts, bachelor of science, or associate’s degree;

B. One year of experience with the target population served

C. Experience as a certified peer specialist according to Minnesota Statutes, section
256B.0615

D. Meet the requirements for unlicensed personnel under Minnesota Statutes, sections 144A.43 to 144A.483.

Education:

• Associate (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Rochester, MN 55904 (Required)

Ability to Relocate:

• Rochester, MN 55904: Relocate before starting work (Required)

Work Location: In person

Benefits:

Salary : $20