Manager, Site

Applications accepted on an ongoing basis until position is filled.

Site Manager, Guadalupe Apartments

Guadalupe Apartments is a Permanent Supportive Housing (PSH) program operated by Catholic Charities. PSH is a proven, effective model that combines affordable housing with support services to help individuals and families who have experienced chronic homelessness, or who are at significant risk of becoming homeless, achieve housing stability and improved quality of life.

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

PURPOSE OF POSITION:

A Site Manager at Catholic Charities:

• Supervise the turnover of apartments for move-in, move-outs and transfers in order to ensure that apartments are suitable for occupancy and residents are selected according to HUD and HMS criteria.
• Ensure resident files submitted for approval are complete, timely and meet HMS, HUD, CHFA, USDA and HOME criteria, and other applicable requirements.
• Ensures that programs and services comply with licensing, accreditation, state and federal standards and other appropriate regulatory or professional requirements.
• Maintains professional ties with other service organizations/boards/committees for the benefit of the program.
• Provide orientation for new residents by reviewing the lease and community rules, describing services, explaining apartment features and answering resident questions in order to orient and inform them of policies and procedures they need to follow to maintain compliance with the lease and enhance their living experience.
• Oversee adherence of all residents to the lease, community rules and procedures by resolving lease violations and referring residents to appropriate resources in order to promote high quality of living for all residents.
• Completes necessary administrative duties (paperwork, etc.) timely and accurately.
• Responsible for accurate initial certification and recertification of all residents, if required, in accordance with policies, procedures, timelines and regulatory requirements.
• Communicate, address and resolve resident issues through follow-up and adherence to Corporate procedures.
• Communicate and report to supervisor any matters regarding liability and risk management issues at assigned property to improve or enhance quality of life issues provided by community to residents.
• Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
• Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
• Uses creativity and innovation in program development and service delivery.
• Maintains the highest confidentiality of client and agency information.
• Regular and predictable attendance.

OTHER DUTIES AND RESPONSIBILITIES

• Promotes and markets the services to the community.
• Assists with special community outreach/projects.
• Good steward of Agency human, financial and capital resources
• Participates effectively as a team member through communication, cooperation, information sharing and problem solving.
• Participates in staff trainings and programs as required.
• Any other tasks or duties as assigned.

QUALIFICATIONS

• Ability to effectively lead and motivate staff through application of Agency values.
• Demonstrated knowledge of fair housing requirements (Preferred).
• Ability to interact and communicate effectively orally and in writing with persons of diverse cultural and educational backgrounds.
• Ability to prepare and maintain reports in database required.
• Ability to operate basic office equipment.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Experience with Microsoft Office Suite Preferred.

EDUCATION and/or EXPERIENCE

Associate's degree (AA) or equivalent from accredited two-year college or technical school; and/or two years equivalent experience with HUD and or CHFA, or other affordable housing programs as Property Site Manager, Regional Property Manager, Leasing Agent, Compliance Technician or Assistant Site Manager.

COMPENSATION & BENEFITS:

SALARY: $56,485.00

Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety;Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Shift is Full Time: M-F 8a-5p (Some weekend and evenings may be required)
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process. Drug-Free Workplace

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA