What are the responsibilities and job description for the Supply Chain Customer Service Representative position at Catena Solutions?
The Customer Service Representative is responsible for interacting with Sales and Customers to provide information on products, order status and resolve complaints. Our client offers excellent benefits, a family-oriented culture and room for growth.
*Hybrid work schedule.Must be able to be onsite 4 days/week*
Responsibilities:
- Order Entry
- Order tracking/expediting
- Maintain customer pricing
- Resolve customer complaints
- Provide information about products to sales or customers
- Support customer special projects as needed
Qualifications:
- 2 yearscustomer service experience in a manufacturing or distribution environment
- Ability to multi-task, prioritize, and manage time effectively
- Excellent communication skills
- Proficient in MS Office and prior experience working within an ERP
Salary : $60,000 - $70,000