What are the responsibilities and job description for the Animal Shelter Assistant position at Catawba County Government?
Catawba County Emergency Services is looking for an experienced Animal Shelter Assistant with excellent customer service and office skills to join our expanding Animal Services team. As an Animal Shelter Assistant, you will oversee the movement of animals, assist customers, handle inquiries related to Animal Services, maintain records, and support various shelter operations. The work schedule is Tuesday through Saturday, from 9:00 AM to 6:00 PM.
Salary is negotiable within the listed range, dependent upon qualifications (directly related experience).
- Answer phones and greet customers in person
- Assists customers with questions/concerns via phone, in-person, or written format
- Intake, vaccinate, and test animals
- Assist with animal adoptions and the reclaiming of animals
- Gather and load information into the computer system
- Organize and maintain an effective filing system
- Process daily deposits and shelter billing
- Perform other office/administrative support work (i.e., filing, copying, etc.)
- Assisting with various clinics (e.g., spay/neuter), outreach events (e.g., foster, adoption, etc.), or veterinarian appointments as needed
- Assist with cleaning, feeding, medicating, and euthanizing animals as needed
- High school diploma or GED equivalent and 6 months of experience working with animals in a related environment such as a shelter, kennel, or veterinarian’s office
- Customer service and office/clerical experience, along with demonstrated ability to perform the essential duties of the position
- NC Certified Euthanasia Technician or ability/willingness to obtain within a specified timeframe
- Certified Rabies Vaccinator or ability/willingness to obtain within a specified timeframe
- Strong understanding of animal behavior and care, along with the ability to interact positively and safely with all kinds of animals
- High level of professionalism with strong customer service skills; able to interact with the public tactfully
- Excellent organizational skills with the ability to efficiently manage files and records while multitasking in a fast-paced environment
- Strong oral and written communication abilities
- Excellent computer skills with the ability to fully utilize animal tracking systems and Microsoft Office programs (i.e., Word, Excel)
- Creative problem-solving skills
- This position is considered heavy work, lifting 50 pounds on a daily basis, and 100 pounds with an assistant occasionally
Salary : $37,210 - $43,000