What are the responsibilities and job description for the Technology Trainer position at Catapult Federal Services?
IT
Nashville, TN Apr 8, 2026
Technology Trainer
Full-Time | Hybrid | Atlanta, GA, Nashville, TN or Birmingham, AL
Legal Industry
About Our Client
Our client is a well-established, full-service law firm with a national presence and a reputation for delivering exceptional legal services across a wide range of practice areas. With offices in multiple cities, the firm serves a diverse client base that includes corporations, institutions, and individuals. They are committed to fostering a professional, collaborative culture that values innovation, integrity, and continuous improvement — making this an outstanding environment for professionals who take pride in their work and are passionate about supporting the legal community.
Job Description
Our client is seeking a skilled and personable Technology Trainer to join their team and serve as a key resource for end-user technology education across the firm. In this role, you will be responsible for planning and delivering training on all firm-standard software and hardware — supporting both newly hired employees and seasoned attorneys and staff. Each day, you’ll balance structured training sessions with real-time floor support, ensuring that every member of the firm can work efficiently and confidently with the tools at their disposal.
The Technology Trainer plays a meaningful role in professional development, particularly for legal staff, through ongoing workshops and one-on-one performance coaching. You will collaborate closely with the Training Manager and Human Resources team to design curriculum, maintain learning management system records, and develop eLearning content. This is a role for someone who thrives on helping others grow, communicates clearly and warmly with people at all levels, and brings a proactive mindset to improving the end-user experience.
If you are a self-starter who is passionate about technology, education, and supporting a high-performing legal environment, we encourage you to apply.
Duties and Responsibilities
Bachelor’s Degree Preferred, Or Equivalent Professional Experience.
Pay & Benefits Summary
Up to $90k base plus bonus
Submit your resume and cover letter to be considered for this exciting opportunity.
Technology Trainer | Legal Industry | Law Firm | eLearning | Microsoft Office | End-User Training | LMS | Training & Development
Nashville, TN Apr 8, 2026
Technology Trainer
Full-Time | Hybrid | Atlanta, GA, Nashville, TN or Birmingham, AL
Legal Industry
About Our Client
Our client is a well-established, full-service law firm with a national presence and a reputation for delivering exceptional legal services across a wide range of practice areas. With offices in multiple cities, the firm serves a diverse client base that includes corporations, institutions, and individuals. They are committed to fostering a professional, collaborative culture that values innovation, integrity, and continuous improvement — making this an outstanding environment for professionals who take pride in their work and are passionate about supporting the legal community.
Job Description
Our client is seeking a skilled and personable Technology Trainer to join their team and serve as a key resource for end-user technology education across the firm. In this role, you will be responsible for planning and delivering training on all firm-standard software and hardware — supporting both newly hired employees and seasoned attorneys and staff. Each day, you’ll balance structured training sessions with real-time floor support, ensuring that every member of the firm can work efficiently and confidently with the tools at their disposal.
The Technology Trainer plays a meaningful role in professional development, particularly for legal staff, through ongoing workshops and one-on-one performance coaching. You will collaborate closely with the Training Manager and Human Resources team to design curriculum, maintain learning management system records, and develop eLearning content. This is a role for someone who thrives on helping others grow, communicates clearly and warmly with people at all levels, and brings a proactive mindset to improving the end-user experience.
If you are a self-starter who is passionate about technology, education, and supporting a high-performing legal environment, we encourage you to apply.
Duties and Responsibilities
- Plan and deliver in-person, remote, and one-on-one training sessions for attorneys and staff at all levels.
- Coordinate and conduct follow-up training sessions to reinforce learning and address skill gaps.
- Provide ongoing floor support to end users as needed.
- Lead new hire training and technology orientation programs.
- Conduct regular workshops and training classes on technical applications, processes, and professional development topics for legal staff.
- Promote best practices and coach end users on how to effectively utilize firm technology and related standards.
- Collaborate with Human Resources to assess staff technical capabilities and develop targeted learning action plans.
- Contribute to the design, development, and review of training curriculum and documentation for applications and software upgrades.
- Assist the Training Manager with the planning and delivery of specialized training initiatives.
- Create training videos for eLearning distribution.
- Maintain accurate class schedules, attendance records, and feedback in the firm’s learning management system (LMS).
- Respond promptly to special training requests and coordinate appropriate follow-through.
- Identify and recommend areas for improvement to enhance the quality of end-user support and training services.
- Perform other duties as assigned by department leadership.
- Previous law firm experience is required.
- Proficiency with Microsoft Office Suite, with emphasis on Word, Excel, and PowerPoint.
- Proficiency with Adobe Acrobat.
- Advanced skills in Microsoft Windows 11.
- Excellent oral and written communication skills.
- Strong attention to detail, accuracy, and organizational skills.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong time management skills with the ability to multitask across competing priorities.
- Demonstrated client service focus and ability to collaborate within a team.
- Self-motivated with the ability to work independently and with minimal supervision.
- Ability to exercise confidentiality and professional discretion.
- Well-developed analytical and problem-solving skills.
- Flexibility to work additional hours as needed, travel on occasion, and adapt to evolving department needs.
- Experience developing eLearning content.
- Familiarity with TechSmith Camtasia for creating training videos.
- Experience with legal applications such as NetDocuments, Litera, and Intapp.
Bachelor’s Degree Preferred, Or Equivalent Professional Experience.
Pay & Benefits Summary
Up to $90k base plus bonus
- Competitive salary commensurate with experience.
- Comprehensive medical, dental, and vision insurance.
- Life and disability insurance coverage.
- Retirement plan benefits.
Submit your resume and cover letter to be considered for this exciting opportunity.
Technology Trainer | Legal Industry | Law Firm | eLearning | Microsoft Office | End-User Training | LMS | Training & Development