Chairside Digital Records and Sales Representative

Company Overview

Midwest Dental Arts is a full-service dental laboratory that has been delivering exceptional restorations and outstanding customer service since 1996. Founded in Cedar Rapids, Iowa, we have grown to four locations while maintaining our commitment to fabricating all restorations in the United States with no overseas outsourcing. As a leader in implant and restorative dentistry, we specialize in custom abutments, full-arch zirconia, acrylic restorations, and supra-structure hybrid solutions. Our skilled technicians leverage advanced technology, craftsmanship, and attention to detail to produce high-quality restorations that support excellent patient outcomes. At Midwest Dental Arts, we are passionate about innovation, collaboration, and service excellence, partnering with dental professionals nationwide to help create confident, healthy smiles. Joining our team means becoming part of an organization dedicated to quality, continuous improvement, and making a meaningful impact—one smile at a time.

Position Summary

The Midwest Dental Arts Chairside Digital Records and Sales Representative is a unique position that will combine Surgical/Dental Assistant Experience with Sales experience.  This role will require heavy travel as you visit clinics within the state of Iowa as well as the surrounding states.  As an employee of MDA you will assist partnering clinics with chairside needs while also bringing in additional clients and selling our Lab services.  In this role you must have a high level of enthusiasm, strong base of dental knowledge, ability to communicate with doctors and business owners at a high level, be able to perform the tasks of a Surgical Assistant (including scanning, and other imaging tasks) and be comfortable in a role that will have you traveling to various locations throughout the week.

Key Responsibilities

• Maintain, present, promote, and sell dental prosthetics products to current and prospective customers.
• Collaborate strategically with key industry leaders to drive joint initiatives.
• Perform dental chairside assistant tasks including scanning, imaging, and other tasks as needed.
• Develop and sustain strong, trust‑based business relationships with dental practices and decision‑makers.
• Actively pursue company‑provided leads and generate new business through B2B cold calling and prospecting.
• Identify customer needs and collaborate with the laboratory team to resolve issues, complaints, and case concerns efficiently.
• Meet or exceed established sales targets and performance metrics.
• Coordinate sales efforts with internal team members and cross‑functional departments to ensure seamless customer transitions and high satisfaction levels.
• Accurately document sales activities, pipelines, customer needs, opportunities, and challenges using CRM and case management software.
• Stay current on product offerings, market trends, and industry developments through ongoing training and feedback as well as representing the company at study clubs, trade shows, events and continuing education programs.
• Continuously refine sales strategies to improve performance and customer outcomes.

Qualifications & Requirements

• Previous B2B sales experience within the dental industry preferred, but not required.
• Willingness to travel within the assigned territory
• Demonstrated ability to meet or exceed sales goals in a competitive environment.
• Previous experience in a Dental lab or Dental Clinic as a Surgical Assistant or high level Dental Assistant.
• Highly motivated, self‑driven, and results‑oriented with strong accountability and ability to work independently in a fast-paced environment.
• Excellent communication, negotiation, and relationship‑building skills.
• Proven efficiency in territory planning and time management.
• Ability to deliver customized sales presentations tailored to individual customer needs.

Compensation & Benefits

• Competitive Pay with additional bonus potential
• Benefits including Medical, dental, vision, Life
• 401k with company match
• Paid Time off (PTO) plus paid holidays
• Ongoing training and professional development opportunities

Midwest Dental Arts is an affiliate company of Catalis Dental Lab Partners.  If you are interested in learning more about this opportunity and the other Brands under the Catalis Network, you can find us at catalislabs.com.  At Midwest Dental Arts, you are not just joining a Team, you are joining a family, Let’s start building some smiles together.

Midwest Dental Arts is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.