What are the responsibilities and job description for the Cafe Manager position at Castle in the Clouds?
Job Summary
We are seeking an energetic and dynamic Cafe Manager to finish out the last 3 months of our season on the Mountain! Lead our vibrant café team and deliver exceptional customer experiences. In this role, you will oversee daily operations, manage staff, ensure food safety standards, and maintain a welcoming environment for guests. Your leadership will drive sales, optimize efficiency, and uphold the highest quality of food and service. If you thrive in fast-paced settings and have a passion for leadership, this is the perfect opportunity to showcase your skills and grow with us. While the season will wind down at the end of October, there are plenty of opportunities to grow with us throughout the year. Let us know what else you can do!
Duties
- Lead and supervise the daily operations of the café team, coaching and evaluating staff performance to foster a motivated and professional environment
- Oversee food preparation, cooking, and food handling processes to ensure quality standards are met consistently
- Manage inventory control, including ordering supplies, stock rotation, and minimizing waste to maximize profitability
- Operate POS system (Square) for accurate cash handling and sales processing
- Ensure compliance with food safety regulations and maintain cleanliness standards across all areas of the café
- Monitor shift operations to ensure quick service delivery in a casual dining or fast-food setting
- Handle customer inquiries or complaints promptly to uphold a positive dining experience
Skills
- Proven experience in quick service or fast-food restaurant management with a focus on cafe or casual dining environments
- Strong knowledge of food preparation, cooking techniques, and food safety management practices
- Proficiency with POS systems such as Aloha POS or Micros POS along with basic math skills for cash handling and transaction accuracy
- Excellent team management skills including supervising staff, conducting interviews, training, and developing talent
- Experience managing inventory control, budgeting, and profit & loss analysis within a food service setting
- Exceptional customer service abilities coupled with managerial communication skills to lead hospitality teams effectively
- Familiarity with kitchen management, food production processes, catering or banquet experience is a plus
- Ability to handle shift management responsibilities efficiently in a fast-paced environment
- Knowledge of food safety standards and compliance regulations in the hospitality industry
- Leadership qualities that inspire teamwork while maintaining high standards of quality and service
Join us as a Cafe Manager where your leadership will energize our team! We value your dedication to excellence in food service management—apply today to be part of our team!
Pay: $20.00 - $22.00 per hour
Work Location: In person
Salary : $20 - $22