What are the responsibilities and job description for the Computer Support Technician position at Casper College?
Salary: $43,960.00 - $51,650.00 Annually
Location : Casper, WY
Job Type: Full-Time
Job Number: 202600152
Division: President's Office
Department: Information Technology
Opening Date: 04/07/2026
Closing Date: 4/26/2026 11:59 PM Mountain
Description
Summary:
The Computer Support Technician assists Information Technology in all areas on campus with maintaining and installing computer hardware along with inventory management. This position reports to the Desktop Support Coordinator and works closely with all IT staff to achieve departmental goals.
Responsibilities:
The position of Computer Support Technician is responsible for assisting with all Information Technology related computer hardware. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues, ensure functionality, and coordinate warranty needs with manufacturers. This position performs a variety of project tasks and requires good communication skills with the ability to work with others diplomatically and skillfully. The position will take day to day guidance from the Desktop Support Coordinator and will work closely with other Desktop Support personnel. Some supervision of student workers may be required.
Essential Duties
Qualifications
Minimum Qualifications:
Desired Qualifications:
Supplemental Information
Work Environment:
While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display and other computer equipment. The employee occasionally works at heights, uses power tools, and works with and around machinery having moving parts. The employee is occasionally exposed to outside weather conditions, uses personal vehicle, and occasionally works in evenings or on weekends. The noise level in the work environment is usually minimal.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk and sit, and occasionally stoops, kneels and crouches. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee regularly uses hand and power tools. The employee must regularly lift and/or move up to 20-30 pounds and occasionally lift and/or move up to 50-60 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Also requires acute manual dexterity and continuous mental alertness and attention.
To Apply:
Note to Candidates
Disclaimer: The duties and responsibilities described are not a comprehensive list and the scope of the job may change as necessitated by business demands.
Remote Work Eligibility:
Unless otherwise noted, all positions provide vital support to Casper College and require the successful candidate be available to work on location at the Casper College campus.
Discover Exceptional Benefits at Casper College!
At Casper College, we value our employees and are proud to offer a comprehensive benefits package designed to support your health, well-being, and professional growth. Here's a glimpse of what's included for full-time employees:
Exclusive On-Campus Perks!
Working at Casper College comes with unique benefits you won't find everywhere. All employees enjoy:
Dive into the full details of our benefits
01
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
02
Do you have the required minimum education (or equivalent education and experience) indicated in the job description?
03
Unless otherwise noted, all positions provide vital support to Casper College and require the successful candidate be available to work on location at the Casper College campus. Are you willing to relocate for this position?
Required Question
Location : Casper, WY
Job Type: Full-Time
Job Number: 202600152
Division: President's Office
Department: Information Technology
Opening Date: 04/07/2026
Closing Date: 4/26/2026 11:59 PM Mountain
Description
Summary:
The Computer Support Technician assists Information Technology in all areas on campus with maintaining and installing computer hardware along with inventory management. This position reports to the Desktop Support Coordinator and works closely with all IT staff to achieve departmental goals.
Responsibilities:
The position of Computer Support Technician is responsible for assisting with all Information Technology related computer hardware. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues, ensure functionality, and coordinate warranty needs with manufacturers. This position performs a variety of project tasks and requires good communication skills with the ability to work with others diplomatically and skillfully. The position will take day to day guidance from the Desktop Support Coordinator and will work closely with other Desktop Support personnel. Some supervision of student workers may be required.
Essential Duties
- Provide support for PC and Linux operating systems, but may be called on to support the Apple platform.
- Responsible for troubleshooting Microsoft software issues.
- Deploy and maintain computers, printers, and related peripheral devices on campus.
- Responsible for working with the Desktop Support Coordinator to maintain a current asset inventory.
- Track and document warranty-related issues with manufacturers.
- Perform software installation, configuration, and troubleshooting pertinent to hardware components.
- Assist in supervision of student employees.
- Provide equipment usage training for faculty and staff as needed.
- May be required to occasionally work hours outside of normal working hours.
Qualifications
Minimum Qualifications:
- Associate's Degree from an accredited institution in Electronics, Computer Science or related field, and a minimum of 1 year relevant work experience, OR a High School Diploma and a minimum of 3 years relevant work experience
- Knowledge of relevant PC equipment, operating systems (Windows, or Apple) office equipment such as copiers and fax machines, and knowledge of office productivity software (MS Office) and printers with copiers and fax machines
- Ability to communicate effectively verbally and in writing
- Ability to interpret manuals and online documentation, troubleshoot computers and equipment, recognize primary and secondary colors for hardware repair and network wiring, recognize electrical wiring, and operate PC and related software applications
- Ability to effectively organize and prioritize work and establish relationships with other people
- Valid motor vehicle license at the time of hire and must obtain a Wyoming driver's license within 30 days of hire. Must be insurable under the College's insurance plan at the time of hire.
Desired Qualifications:
- Bachelor's Degree from an accredited institution in Information Technology, Computer Science, or related field
- Experience with Jamf device management
- Experience with Microsoft Configuration Manager
- Experience with Linux
- A certification or equivalent certification(s) demonstrating competency of a computer technician
Supplemental Information
Work Environment:
While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display and other computer equipment. The employee occasionally works at heights, uses power tools, and works with and around machinery having moving parts. The employee is occasionally exposed to outside weather conditions, uses personal vehicle, and occasionally works in evenings or on weekends. The noise level in the work environment is usually minimal.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk and sit, and occasionally stoops, kneels and crouches. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee regularly uses hand and power tools. The employee must regularly lift and/or move up to 20-30 pounds and occasionally lift and/or move up to 50-60 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Also requires acute manual dexterity and continuous mental alertness and attention.
To Apply:
- Complete online application with contact information for three professional references
- Résumé
- Cover Letter
- Copies of unofficial transcripts
Note to Candidates
- Employment is contingent upon a successful background and Motor Vehicle Record (MVR) check.
- Official transcripts required upon hire.
- This is a full-time, benefited position. Get more on Casper College's benefits here.
Disclaimer: The duties and responsibilities described are not a comprehensive list and the scope of the job may change as necessitated by business demands.
Remote Work Eligibility:
Unless otherwise noted, all positions provide vital support to Casper College and require the successful candidate be available to work on location at the Casper College campus.
Discover Exceptional Benefits at Casper College!
At Casper College, we value our employees and are proud to offer a comprehensive benefits package designed to support your health, well-being, and professional growth. Here's a glimpse of what's included for full-time employees:
- Health Coverage You Can Count On: Medical (Cigna), Dental (Delta Dental of Wyoming), and Vision (VSP) insurance options.
- Outstanding Retirement Plans: We contribute an impressive 18.62% of your salary to your choice of the Wyoming Retirement System or TIAA, with additional deferred compensation plan options available.
- Tuition Benefits That Go Above and Beyond: Tuition waiver and assistance programs for you and your family.
- Financial Flexibility: Flexible spending accounts to help you save on healthcare and dependent care costs.
- Peace of Mind: Life insurance, pet insurance, ambulance insurance, and long-term disability coverage.
- Holistic Wellness Support: Membership in our Employee and Family Assistance Program (EFAP).
- Work-Life Balance: Generous holiday schedules, plus vacation and sick leave for administrative and classified staff.
Exclusive On-Campus Perks!
Working at Casper College comes with unique benefits you won't find everywhere. All employees enjoy:
- Complimentary tickets to theatre and dance performances
- Free admission to athletic events
- Full access to the Casper College fitness center
- Exciting events throughout the year organized by our activities committee
- Professional development opportunities to help you thrive in your career
Dive into the full details of our benefits
01
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
- Yes, I understand and agree
- No, I do not agree
02
Do you have the required minimum education (or equivalent education and experience) indicated in the job description?
- Yes, I have the required education listed in the job description
- No, I do not have the required education (or combination of education and experience listed)
- I have the equivalent level of education and experience listed in the job description
03
Unless otherwise noted, all positions provide vital support to Casper College and require the successful candidate be available to work on location at the Casper College campus. Are you willing to relocate for this position?
- Yes
- No
Required Question
Salary : $43,960 - $51,650