What are the responsibilities and job description for the Team Lead position at Casablanca Paris?
Place of Work: Beverly Hills Flagship Store – Beverly Hills, Ca
Casablanca Paris represents a unique vision of luxury, blending Parisian elegance with multicultural influences. Dedicated to exceptional craftsmanship, modern sophistication, and a free-spirited ethos, Casablanca Paris offers more than just fashion; it offers an immersive luxury experience. We are looking for a Team Leader for our Flagship stor
e
Role Overvi
ewAs a Team Leader at Casablanca, you will serve as a true ambassador of the brand, delivering an exceptional and immersive luxury experience that reflects our distinctive aesthetic, values, and love for craftsmanship. You will embody the spirit of Casablanca in every client interaction, building lasting relationships while upholding excellence on the shop floor. This role requires a strong sense of service, attention to detail, and a passion for storytelling through fashion. In addition to providing best-in-class client engagement, you will ensure seamless operations through meticulous stock management and thoughtful use of CRM tools to nurture our client communit
y.
The
- RoleOpening and closing the st
- ore.Delivering a distinctive and unforgettable shopping experience for every client, marked by warmth, attentiveness, and personalised serv
- ice.Demonstrating commercial acumen and an entrepreneurial spirit, consistently exceeding individual and store sales targ
- ets.Providing expert luxury styling advice tailored to each client, ensuring a memorable and unique journey with every vi
- sit.Fostering a collaborative, positive team dynamic that supports individual success and collective excelle
- nce.Ensuring flawless daily operations, including inventory organization, timely product replenishment, and maintenance of premium visual merchandising standa
- rds.Building and nurturing long-term relationships through strategic clienteling, personalised appointments, and elevated aftercare serv
- ice.Actively expanding the client base by identifying and cultivating new luxury customers in line with business go
- als.Driving customer loyalty by maintaining consistent communication, anticipating client needs, and delivering thoughtful follow-up to foster repeat engagement and increased s
ales
The Cand
- idateProven experience in luxury retail, with a strong track record of achieving or surpassing sales
- goalsA passion for fashion and a refined understanding of luxury clients, industry trends, and seasonal collect
- ions.Exceptional interpersonal and communication skills, with the ability to engage and inspire a discerning clien
- tele.Demonstrated experience in clienteling and relationship-building, with a thoughtful, client-first min
- dset.Bilingual or multilingual fluency; proficiency in French and English strongly prefe
- rred.A high level of organization, attention to detail, and time manage
- ment.A collaborative, team-focused approach paired with personal initiative and self-motiva
- tion.A polished and professional demeanor with a confident, elegant presence that reflects the b
- rand.Passion for art, culture, and design, with awareness of key players and movements within the luxury s
- pace.Resilience and adaptability in a fast-paced, dynamic retail environ