Security Guard – Crowne Plaza Hotel

Job Title: Security Officer

Department: Security
Reports To: Security Director

Position Summary

The Security Officer works directly with the Security Director to ensure the safety, security, and well-being of hotel guests, staff, and property. This role is responsible for enforcing security policies and procedures, conducting patrols, completing reports, and maintaining a visible, professional presence throughout the hotel.

Key Responsibilities

• Work directly with the Security Director to maintain and follow all security policies, procedures, and required checklists.

• Upon arrival to the hotel, receive daily work orders from the Security Director and promptly report all accidents, incidents, and injuries.

• Communicate all pertinent security-related information to other Security Officers before, during, and after each shift.

• Maintain a professional demeanor at all times; avoid idle conversation with hotel staff while providing a warm smile and greeting to hotel patrons.

• Approach unidentified individuals in hotel meeting and function areas to verify whether they are registered meeting participants or hotel guests; determine appropriate action if presence cannot be justified.

• Patrol hotel hallways and public areas to identify signs of unauthorized or forced room entry, water leaks, smoke, or any other unusual or unsafe conditions.

• Produce daily work orders for the Engineering Department related to hotel defects or maintenance issues.

• Complete all required Security Modules of Merlin training.

• Assist with organizing, maintaining, and filing all security reports and documentation.

Qualifications & Skills

• Prior security, hospitality, or customer service experience preferred.

• Strong observation and communication skills.

• Ability to remain calm and make sound decisions in sensitive or high-pressure situations.

• Professional appearance and demeanor with a guest-focused mindset.

• Ability to work flexible schedules, including nights, weekends, and holidays as needed.

• Basic computer skills for report writing and training completion.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to patrol all areas of the hotel, including hallways, stairwells, and public spaces.

Job Types: Full-time, Part-time

Expected Hours: 20 – 40 hours per week

Benefits:

• Flexible scheduling

• Health, dental, and vision insurance

• Paid time off and paid sick leave

• Employee discounts

• Referral program

• Opportunities for growth and advancement

If you're passionate about hospitality and enjoy working in a team-oriented environment, we’d love to hear from you. Please apply with your resume attached.

Salary : $18