What are the responsibilities and job description for the Banquet Server – Crowne Plaza Hotel position at Carpionato Properties Inc?
Banquet Servers will work in conjunction with the Banquet Setup Team and Kitchen Staff to provide a prompt and accurate food service during an assigned banquet event while providing a level of hospitality that exceeds guest expectations.
Duties & Responsibilities
- Work in a team environment to provide a level of hospitality and service that exceeds guest expectations.
- Assist with banquet event setup and breakdown based on event requirements
- Prepare work area prior to guest arrival, including rolling silverware, plating table and stocking service / beverage stations with coffee, water, ice, napkins, straws and garnishes as needed.
- Keep tables tidy by clearing plates, glassware, and other items, and ensure the front-of-house service area remains neat and organized.
- Adhere to food safety and sanitation standards
- Keep back of the house area clean and organized
- Collaborate with kitchen staff to ensure meals are delivered to the correct recipients in a prompt and accurate manner following all safety guidelines, with special consideration to guest requests.
- Exhibit a high level of professionalism, hospitality and confidence when making contact with guests.
- Communicate with Banquet Lead Captain and Banquet Set Up Supervisor to guarantee a successful function, including resolution of guest complaints.
- Maintain a positive, professional and respectful attitude toward guests, coworkers and management.
- Observe and follow up with guests to ensure satisfaction with food and service during banquet event.
- Manicure tables by clearing plates, glassware etc. and maintain a neat front of the house service area.
- Adhere to all department specific and company standards, policies, procedures and safety rules at all times.
- Proficiency in operating coffee machines and preparing different coffee beverages
- Being flexible to work irregular shifts
- All other duties as assigned.
Note: This job description is not exhaustive. Additional duties may be assigned by the supervisor, as needed.
We appreciate all applicants for their interest. However, only those chosen for an interview will be contacted.