What are the responsibilities and job description for the Inventory Control Supervisor position at CarParts.com?
Who We Are
CarParts.com is the go-to eCommerce platform for auto care and maintenance. We connect drivers with high-quality parts at competitive prices and offer scheduling with trusted mechanics directly through our site. Using world-class design principles, advanced technology, and a national company-owned distribution network, we provide fast, reliable, and cost-effective service to customers nationwide.
With more than 1,700 team members globally, we are dedicated to Empowering Drivers Along Their Journey.
Our Culture
We are DRIVEN by our core values:
- Safety First
- Customer Focused
- Commitment to Excellence
These values guide our daily work and support our continuous growth. Our team’s dedication has earned us multiple record-breaking quarters since 2020 and recognition as one of the Los Angeles Business Journal’s Best Places to Work (2020, 2021, 2022).
POSITION SUMMARY
The Inventory Control Supervisor oversees daily inventory accuracy, cycle counting, quality audits, and process improvement within the fulfillment center. This role ensures compliance with company standards, leads a team of ICQA personnel, and partners with Operations to maintain accurate, efficient, and well-controlled inventory processes.
An individual must be able to perform the essential functions of this position with or without reasonable accommodation.
ESSENTIAL FUNCTIONS
1. Inventory Control & Cycle Count Management
- Oversee daily, weekly, and monthly cycle counts and inventory audits.
- Ensure accuracy, compliance, and adherence to fulfillment center inventory processes and standards.
- Analyze and communicate top defect trends by area, process, or associate to Operations leadership.
- Provide weekly reporting and adjustment information, present recommendations to senior leadership.
2. Quality Assurance Oversight
- Consolidate and report top quality issues across the fulfillment center.
- Partner with Operations Managers to review quality performance and determine corrective actions.
- Support supplier performance reviews and recommend improvement initiatives.
- Identify audit cycle enhancements and implement process adjustments.
3. Problem Solving & Root Cause Remediation
- Analyze trends and performance patterns related to inventory accuracy and quality.
- Escalate issues requiring additional support or cross-functional intervention.
- Develop and implement plans to address root causes and improve inventory flow.
- Assign tasks and coordinate corrective actions across departments as needed.
4. Process Improvement
- Apply Lean methodologies to improve inbound, outbound, and ICQA processes.
- Assist in developing and enforcing operational policies and procedures.
- Ensure all inventory control and quality processes meet operational excellence benchmarks.
5. Collaboration & Cross-Functional Partnership
- Work closely with Area Managers and Operations leadership to optimize inventory accuracy.
- Partner with internal and external stakeholders (Engineering, Transportation, Supply Chain, etc.) to resolve inventory discrepancies and improve supplier performance.
- Support communication and alignment on inventory-related issues throughout the fulfillment center.
6. Leadership & People Development
- Lead, coach, and develop Inventory Control and Quality Assurance team members.
- Conduct performance reviews, provide feedback, and support career development.
- Maintain team engagement, motivation, and adherence to company standards.
- Mentor ICQA Leads and associates.
7. Compliance & Ethics
- Ensure compliance with company policies, safety requirements, and ethical standards.
- Promote the company mission, values, and Open Door Policy.
- Support safe work practices and proper use of PPE.
QUALIFICATIONS
Education & Knowledge
- High school diploma or equivalent required.
- Strong understanding of warehouse and distribution center operations.
- Proficient reading, writing, math, and computer skills.
- Strong written and verbal communication abilities.
Experience
- 3–5 years of supervisory experience required.
- Prior inventory control, ICQA, or warehouse experience strongly preferred.
Equipment & Systems
- Experience using warehouse management system (WMS) terminals, RF scanners, calculators, labelers, and typical office equipment.
- Ability to operate an Order Picker to support cycle counts performed in racking.
PHYSICAL REQUIREMENTS
(Requirements exist depending on frequency within an 8-12 hour shift.)
- Frequent walking, standing, climbing stairs, and computer use.
- Lifting, carrying, and handling merchandise up to 50 lbs. unassisted.
- Bending, twisting, reaching, stooping, and manipulating small objects.
- Ability to visually inspect merchandise and read fine print.
- Communicate in person and via telecommunications equipment.
- Wear required PPE including fall protection, safety footwear, and other protective gear.
CarParts.com is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.