What are the responsibilities and job description for the Administrative Assistant/Scheduler position at Carolina Cool?
NOW HIRING: Administrative Assistant
Carolina Cool Heating & Air | Fayetteville, NC
Do you enjoy helping people, staying organized, and being the calm voice on the other end of the phone, even when things get busy?
We're looking for a dependable, friendly, and motivated Administrative Assistant/Scheduler to join our growing team. If you thrive in a fast-paced office, love working with people, and enjoy keeping things running smoothly, we'd love to meet you!
What You'll Do
- Answer incoming customer calls with professionalism and kindness
- Schedule service appointments
- Enter customer information accurately into our database
- Route calls and communicate with technicians
- Assist with office projects and daily administrative tasks
- Help create an exceptional customer experience from the first phone call
We're Looking For Someone Who Is:
- Friendly, positive, and personable
- Excellent on the phone
- Comfortable with computers and learning new software
- Organized and detail-oriented
- Able to multitask in a fast-paced environment
- Calm under pressure and able to handle stressful situations professionally
- Reliable, punctual, and a true team player
- Looking for a long-term career—not just a job
Compensation
- $13–$15 per hour (based on experience)
- Performance-based raises
- Growth and advancement opportunities for the right person
Position Details
- In-office position(no exceptions)
- Fayetteville, NC
- Full-time
Think You're a Great Fit? Apply here
Email your resume to: resumes.carolinacool@gmail.com
In the subject line, type exactly: Administrative Assistant Application – [Your Name]
In your email, answer these three questions:
- Why do you think you'd be a great fit for this position?
- Are you in college or working at this time?
- Are you looking for PT or FT work and when can you start?
- What is your favorite ice cream flavor? (Yes, we're serious! It helps us know you read the entire posting.)
We're a family-oriented company that believes skills can be taught, but attitude, work ethic, and a willingness to serve others make all the difference. If you're looking for a place where your hard work is appreciated and you have room to grow, we'd love to hear from you!
Join the Carolina Cool Heating & Air team....we're excited to meet you!
Pay: $12.00 - $15.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $12 - $15