What are the responsibilities and job description for the Heating Air Conditioning Specialist position at Carolina Cool, Inc.?
Company Description Carolina Cool, Inc. is a multi-service contractor providing HVAC, plumbing, electrical, air quality, and solar solutions to keep customers comfortable year-round. Known for highly trained technicians and comprehensive service, the company focuses on reliability, professionalism, and customer satisfaction. Carolina Cool has been serving Horry County since 1985 and has built a strong reputation in the community. Team members work with diverse residential and light commercial systems, offering stable employment and opportunities to grow technical skills. The company promotes a safety-first culture and supports ongoing training and certification.
Role Description This full-time, on-site Heating Air Conditioning Specialist role is based in Myrtle Beach, SC. The specialist will install, maintain, and repair residential and light commercial HVAC systems, including heating units, air conditioning equipment, and related controls. Daily responsibilities include diagnosing system issues, performing troubleshooting, conducting preventive maintenance, and documenting all work performed. The role involves interacting directly with customers to explain findings, propose solutions, and provide professional, courteous service in their homes or businesses. The specialist is expected to follow all safety procedures, coordinate with team members and dispatch, and ensure work areas are clean and organized upon completion of each job.
Qualifications
- Strong HVAC skills, including installation, repair, system diagnostics, and familiarity with industry standards and codes.
- Experience with plumbing systems related to HVAC applications, such as condensate drains and water lines.
- Proficient troubleshooting and problem-solving abilities for mechanical, electrical, and control issues.
- Customer service skills to communicate clearly, build trust, and provide a positive on-site experience.
- Ability to perform preventive maintenance, including inspections, cleaning, adjustments, and basic performance testing.
- High school diploma or equivalent; technical or trade school training in HVAC preferred.
- Relevant certifications (e.g., EPA Section 608) and a valid driver’s license with a safe driving record.
- Capacity to work in varying weather conditions, lift equipment as needed, and adhere to safety and company policies.