Service Coordinator / Dispatch

Overview

Our client is seeking a detail-oriented Service Coordinator to support day-to-day service operations. This role focuses on scheduling technicians, coordinating with customers, and maintaining accurate service records. This is a great opportunity for someone with strong organizational and administrative skills looking to step into a fast-paced operations role.

Key Responsibilities

· Schedule and coordinate field technicians for daily service work

· Communicate with customers to confirm appointments and service needs

· Track and document service activity, including completed work and upcoming needs

· Track and document invoice, billing, contract inquiries

· Maintain organized service records, reports, and scheduling data

· Support ongoing service agreements and ensure work is completed on time

· Assist with general office coordination related to service operations

Qualifications

· 5 years of experience in office coordination, administrative support, scheduling, dispatching or similar roles

· Strong organizational and multitasking skills

· Clear and professional communication (phone and email)

· Ability to manage multiple priorities and stay detail-oriented

· Proficiency with Microsoft Office (Outlook, Excel, etc.)