Dental Front Office Assistant

Job Summary
We are seeking a dynamic and detail-oriented Dental Front Office Assistant to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience from appointment scheduling to check-out. Your expertise in dental billing, insurance verification, and office management will help streamline daily operations and enhance patient satisfaction. If you thrive in a fast-paced environment and possess excellent communication skills, this is an exciting opportunity to contribute to exceptional dental care delivery.

Duties

• Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency
• Schedule appointments using dental practice management software such as Eaglesoft or Dentrix, ensuring optimal patient flow
• Verify insurance coverage, process claims, and handle medical billing using systems like Vyne and dentrix.
• Review and update patient records accurately within Electronic Health Record (EHR) systems including dentrix or similar platforms
• Collect payments, perform dental collections, and manage financial transactions with attention to detail
• Maintain organized dental and medical records, ensuring compliance with HIPAA regulations and documentation standards
• Answer multi-line phone systems with excellent phone etiquette, providing clear information and scheduling assistance

Skills

• Strong knowledge of dental terminology, medical terminology, ADA coding, and insurance verification processes
• Proficiency in dentrix software is preferred
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing)
• Ability to review documentation thoroughly and ensure accuracy in dental billing and coding procedures
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Prior clinic or dental office experience with familiarity in front desk operations, dental administrative support, and office management practices
• Exceptional customer service skills paired with professional phone etiquette and clerical experience in busy healthcare environments
• Knowledge of HIPAA compliance standards for health information management and confidentiality protocols

Join us in delivering outstanding patient care through efficient front office operations! We value energetic professionals who are committed to creating a positive environment for both patients and team members. This paid position offers an engaging work atmosphere where your organizational skills and healthcare knowledge will make a meaningful impact every day.

Job Type: Full-time

Pay: $20.00 - $26.18 per hour

Work Location: In person

Salary : $20 - $26